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Trouble in Torquay!

Not your average Easter weekend… I thought my days of family road trips were over. Turns out I was wrong. Over the Easter bank holiday weekend, my family and I escaped to the coast for a short break. And when I say “my family”, I mean Mandy, Riley, and Pia, plus a...

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Ohhh it’s sweet when things click

A few digital bits... and shout out to South Africa! Ok who gets excited about websites? I mean, it makes sense if you’re into branding or design. Or if you’re in the marketing game (hi, Scott). Or if UX is your jam, so to speak. But I’ve been part of a few website...

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A bit of silliness doesn’t go amiss

And not everything has to land! April Fool’s Day came and went last week... And with it – a short film courtesy of myself and Jack. Based on viewership stats I'm going to assume you haven’t seen it, so let me tell you: this video sits somewhere between a product...

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It’s not just NASA that can engineer for extremes

Across more than 2,000 installations in retail environments, we’ve never recorded a successful angle grinder breach of a Trellidor shutter... They did it! NASA’s Artemis II crew have successfully completed their historic fly-by of the far side of the Moon. The four...

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A risk professional, two hitchhikers, and a remote moor…

What could possibly go wrong..? I assess risk for a living. It’s what I do, every day. And if I’m honest, it doesn’t switch off. It seeps into how I see the world. Spend long enough in risk, and it becomes part of your wiring. The professional lens doesn’t stay in...

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The Strip vs. the Old Town

All that energy... but where’s it going? It’s been a little while now since I got back from my holiday in Portimão. I’ve had ample time to reflect. Which basically means: my body and brain have had ample time to completely forget they’ve been on holiday at all....

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Regrets, I’ve had a few!

From Sinatra to shoplifters… we all end up singing the same tune eventually… It’s not that often that the news makes me smile, particularly right now. But this week I read an article that bucked the trend, and I thought it was worth sharing. It was about a shop...

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Flying high… and still feeling the fall

It’s been a week of progress in every direction... It’s been a really good week. The kind where things click into place, and you can feel momentum building again. One of the standout moments was a live drone demonstration and panel at Retail Risk – On The Move. Not...

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What kind of commuter are you?

From crisp crunchers to carriage colonisers, I’ve seen the full spectrum of behaviours… There was an old British Rail advert that said “let the train take the strain.” I’ve taken that quite literally. I take at least one two-hour-plus rail journey most weeks. Not...

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That’s my summer sorted!

An embarrassment of sporting riches awaits… The Six Nations may be over, but let us not mourn it too deeply. I prefer to think of it as the warm-up act. Because if you’re a sports enthusiast like me, I have good news: 2026 is shaping up to be a bumper year for...

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One last look over the shoulder

Because all good things must come to an end… Coming to the end of anything meaningful has a way of sharpening the senses. It makes you reflective in a way that the day-to-day rarely allows. It encourages you to look back over your time in post and contemplate not...

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It’s not ALL nasty news

We could all do with remembering that... Each week when I sit down to write these articles I think... alright then, what’s new? And then I think... oh god. ‘New stuff’ is ‘news’, isn’t it? News has a pretty bad rep right now, which is totally fair. Five minutes of...

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Coffee cups, squeaky chairs, and other things I’ll miss…

"Enjoy the little things, for one day you may look back and realise they were the big things." – Robert Brault It’s funny, isn’t it? You can do the same thing every week and barely notice it. You walk into the same meeting rooms, read the same reports, respond to...

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The problem with doing things properly

A product long in the pipeline, people! If I’m being totally frank, last week’s piece about inconvenience was 73% about actual inconvenience (broken laptops, AI’s tech-hogging tendencies) and 27% about the heartbreak of a lost Guinness. Well, this week I’ve been...

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It all came crashing down… literally

From dolphins and diving in Zanzibar to a spectacular rib-crunching return home… I’ve been in holiday mode. Basking in sunshine with absolutely no responsibilities. Then I got home… and promptly broke two ribs. The timing could have been worse, I suppose. Zanzibar...

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Thank you for joining us

A huge thank you to everyone who joined us at Retail Risk – On The Move, Coventry this week. From the packed sessions and insightful discussions to the energy across the exhibition floor, it was fantastic to see so many retailers, partners, and industry experts...

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The power of routine – and the power of a remarkable woman

Amid a steady diet of gloomy headlines, International Women’s Day sparks a moment of reflection for our writer... I like routine. It keeps the day honest and it keeps me moving forward. Travelling commitments permitting, I’m an early riser. On a good morning –...

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Smart spending and stronger controls

Join Alex Brundle, Senior Business Development Manager – Europe & CIS at Garrett speaking on high impact, low cost employee security Internal risk remains one of retail’s most persistent and costly challenges. Yet budgets are tight, margins are under pressure, and...

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There is a thief in the Hardy household…

Is nothing safe from Izzy and her mischievous protégé? Some people like to collect vinyl records. Others are partial to fine whiskies or vintage watches. Me? I appear to have inadvertently acquired a rather impressive odd sock collection. No joke! Izzy, our beloved...

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Nothing like a little inconvenience

The Guinness, the laptop, and the great AI memory grab... Oh I do wonder what I could write about this week? Anything going on in the world? No? Nothing of note? Ok that’s grand. Keep it that way please. More of the same calm, soothing global atmosphere we all know...

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The Freight Crime Partnership: what comes next..?

Join Keith Bright and John Unsworth for an update on this critical industry collaboration. Last year at Retail Risk – On The Move, the Freight Crime Partnership was launched with a clear message: freight crime is too big, too costly, and too complex for any one...

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Largest ever facial recognition rollout announced as part of policing reforms

Stop measuring effort by the hour

The best leaders are judged by what they deliver, not how long they stay busy... Last week barely touched the sides. I was everywhere doing everything. But there was one conversation that stuck with me… I was up in Scotland with a big group of our regional...

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It’s happening next week…

After months of planning, we’re just days away from welcoming you to Retail Risk – On The Move, Coventry… and the excitement is building fast. Next week, the CBS Arena will bring together some of the most experienced voices in retail, supply chain, and risk,...

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Not all that glitters…

A 400-year-old warning for a modern world… I believe it was William Shakespeare who said, “All that glitters is not gold.” I am by no means a literary expert, but I think the Bard hit the nail on the head there. In a world now dominated by AI and digital trickery,...

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Inventory accuracy… and a castle

RFID by day, medieval dining by night... It's blog time again... And this one comes with a castle. I spent an excellent industry day the other day with the brilliant team at Zebra Technologies at Warwick Racecourse — fantastic hosts, great company, and a room full...

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Lessons from former offenders

Why we must listen to the other side... Last week brought about one of the most eye-opening security conversations I’ve had in years. And I’m not exaggerating. We took the Smoke Screen van up to Nottingham Police HQ for a session with a group from the Open 2...

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When different worlds reveal the same problem

Two very different environments, one shared lesson about safety... I’ve just come back from Dubai – fortunately, I made it out before the problems started and flights were suspended... But still, like most trips, it left me with a few stories. And a few reflections...

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Less than two weeks to go…

The countdown is on for Retail Risk – On The Move, Coventry, and preparations are in full swing for what promises to be one of our most dynamic supply chain risk conferences yet. With a packed agenda, leading industry voices, and an audience of retail risk...

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So you think you’re tough enough?

Sometimes the only barrier you need to break is in your own mind... Aha! A good news story at last. I can’t be the only one who feels like the news is mostly gloom and doom these days. So it was refreshing to see a positive story among the headlines recently. The...

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The chaos that moved next door

Turns out calm is overrated… One week. That’s all it was meant to be. A short stopgap. Or so we thought. If you’ve been following my weekly reflections (and if not, why not?), you’ll know that our quiet world was turned upside down when my step-daughter, her...

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When risk shifts off-piste…

I have loved watching the Winter Olympics over the past couple of weeks. Alongside the incredible display of sporting greatness, with Team GB securing an impressive five gold medals, the scenery has been equally spectacular. But beauty is a double-edged sword, and...

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Seeking sales with calloused fingers

Yes you read that right... We’re looking for a rhythm guitarist. And by that I of course mean we’re looking for a salesperson. (But also, genuinely, a guitarist). Music has always had a funny way of threading through our work and team at Smoke Screen. Jack and I...

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The drone revolution just shifted up a gear

With deployments growing fast, the focus is now on refining performance… Over the past few weeks, the drone deployments have started to bed in. The systems are live and doing exactly what they were designed to do. Now the focus turns to getting even more from...

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On The Move is less than a month away…

The Retail Risk – On The Move speaker line-up brings together senior retail leaders, security specialists and risk experts ready to tackle the supply chain threats retailers face right now. Taking the stage this year: Harry Hughes (TAPA EMEA) on real-world cargo...

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The cheque’s in the post… or is it!?!

Royal Mail’s troubles raise uncomfortable questions about risk and resilience in a changing climate… The recent bad weather has certainly done its best to keep us on our toes. Last week, I wrote that the destruction following Storm Chandra had led to the discovery...

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