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MELBOURNE SPEAKERS AT A GLANCE
Online at street level
How have fraudsters evolved since the days of Frank Abagnale and how did they evolve in response to the Covid-19 pandemic?
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Forever New: a case study on RFID
Delivering complete inventory visibility across the supply chain
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Effective – and legal – use of customer data in the retail industry
How an understanding of data protection regulation can help you know your customer better, as well as mitigate cyber risk
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The green revolution: what does it mean for you and your business?
Insurance and risk specialists Lockton look at the growing environmental obligations for retail
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Victoria Police – a new intelligence focus on Organised Retail Theft
Learn about the Police’s new approach to ORT and join a round table discussion afterwards
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Loss Prevention reframed – changing the end game
How to turn risk into opportunity by collaborating across the business
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Mitigating economic, environmental and social risk in Retail
Disruption within retail offers a unique opportunity to rethink risk associated with people, processes, and technology
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From loss prevention to staff protection: how can technology help you do more with less?
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The growing trend of Organised Retail Crime and ways to combat it
A round table discussion on strategies to assist retailers with ORC trends and investigations
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Facial Recognition and Responsible AI
How industry leaders design and implement this disruptive technology while protecting the innocent from the guilty
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A delicate dance with data: your path to low fraud and excellent CX
Join James for an in-depth discussion of best practices on processes, tools and data enrichment
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Collaboration: the key to overcoming retail crime & aggression
A panel discussion involving Loss Prevention leaders from national retailers
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Retail trends and shopper insights 2023
A briefing on the latest trends and insights, followed by a round table discussion
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Your customers want more. But what do they need?
Better data sharing can unlock new ways for merchants to engage customers
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A layered approach to reducing online fraud
Explore how Target’s multi-faceted attack on fraud is getting results
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Better customer experience with an AI-enabled retail platform
Co-hosted by Dahua and one of their retailer clients, this session will review technology trends
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Sustainability – and balancing stakeholder expectations
Managing the risks while balancing expectations of regulators, shareholders and communities
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Tackling the chargeback surge
What are your long-term strategies for addressing increasing chargebacks?
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