Podcast: Play in new window | Download (Duration: 20:05 — 37.2MB)
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Hosted by Paul Bessant, Founder, Retail Knowledge.
This week Paul talks to Andrew Kerley, National Fraud Investigator; James Crowther, Support Centre Profit Protection Manager & Matt Laycock, Head of Group Profit Protection at Halfords – winner of The Retail Risk Online Risk Management Team of The Year Award 2023.