Veronica Denner

Head of Loss Prevention and Risk

APG & Co

Veronica has been working in Loss Prevention for 10 years now with almost 20 years experience in multi branded Apparel Retail. Previously at the Just Group looking after NSW/ACT for 7 brands. Now Head of Loss Prevention and Risk for APG & Co which has Sportscraft, SABA and Jag brands.

Her team has achieved the lowest Shrink results in the company’s history and has a passion for educating and coaching store teams to be pro active and service focused.

She won the Highly Commended Award for Fraud Woman of the Year in last years Fraud Awards.

She is also a big advocate for collaborating for success and has just recently joined the steering committee for the Profit Protection Future Forum.

Rob Evans

Senior Manager, Asia Pacific

Burberry

Robert started in Loss Prevention at an early in the UK with department store BHS before moving to American retailer Gap, where for 5 years he worked across high profile stores such as High St Kensington and Oxford Street. After moving to Australia he took up the role of Loss Prevention manager for David Jones in Bourke St, Melbourne, overseeing a long period of refurbishment.

He has now been at Burberry for over 8 years starting as APP manager for Australia. Now, as a Senior Manager he oversees the Asia Pacific market where he is responsible for managing the shrinkage of over 250 retail outlets in the luxury market as well overseeing a holistic approach to all security matters. This includes implementing strategies, the required security systems and controls, investigations and education of employees across retail, corporate offices and supply chain.

Colin Stewart

Senior Director of Asset Protection

Abercrombie & Fitch

Colin Stewart is the Senior Director of Asset Protection at Abercrombie and Fitch, with responsibility for nineteen Countries in Europe, the Middle East and Asia. Colin has oversight over loss prevention, investigations, business continuity and crisis management programs within these markets.

Prior to joining Abercrombie, Colin worked in various security and investigations management roles, all the way from “grass roots” security” to modern day loss prevention. Colin graduated law school, before spending some time in criminal defence litigation where the allure of LP became too great, and was given an opportunity to help develop Abercrombie and Fitch’s asset protection program internationally.

Mark Boyd

Head of Profit Protection

JD Sports Fashion Australia & Next Athleisure

Mark has global experience in all aspects of Loss Prevention and Risk starting in the UK with HMV, Virgin Megastores & BHS through to TK Maxx and big box retails such as House of Fraser and Toys R Us and finally River Island before moving to Kuwait and managing the Loss Prevention function for the entire Northern Gulf consisting of Kuwait, Egypt, Jordan, Lebanon & Cyprus responsible for over 50 different brands & 600 stores for Alshaya the region’s biggest franchise retailer.

Mark relocated to New Zealand to take up a senior Loss Prevention role for The Warehouse Group the country’s largest retailer to support them reduce a significant Shrink result.

Mark then became Head of Profit Protection Manager for JD Sports Fashion Australia & Next Athleisure a retail fashion group consisting of Glue Stores & Trend Imports based in Sydney Australia, he is responsible for the overall Risk & Profit Protection Strategy, including Business Continuity, Shrink Control and Audit.

Phillip Keogh

Group Loss Prevention Manager

JPLA Group – Prouds, Angus & Coote and Goldmark Jewellers

Phil began his career within the Loss Prevention/Security industry over 27 years ago starting out with Myer/Grace Bros  as a Loss Prevention Officer.  During his 9 years tenure with Myer, Phil gained experience in most facets relating to Loss Prevention and eventually worked his way up to a management position where he was responsible for their distribution centre and then stores.  Prior to leaving Myer he further advanced his career by attaining the position of State Investigator.

In 2001 he successfully attained the position as the National Loss Prevention Manager for the Angus & Coote and Goldmark Jewellery brands.  In 2009 both companies were taken over by Prouds Jewellers where he now holds down the position of Group Loss Prevention Manager for the JPLA Group in Australia for all 3 jewellery divisions.

Since the merger of the Loss Prevention departments in 2011 within the JPLA Group, the team has been successful in reducing shrinkage results year on year. This has been achieved by strategic focus and initiatives developed and introduced by the Loss Prevention team.  Phil has also held down the responsibility in managing all aspects of physical security related to all Group sites including their Head Office and Distribution Centre.

Elisa Browning

Commercial Risk Specialist

The Cotton On Group

Elisa has been a part of the industry for over 22 years working for companies such as Myer, David Jones and Cotton On Group in the areas of loss prevention and risk compliance with great success.

Elisa is currently a Commercial Risk Specialist for The Cotton On Group based in Melbourne. During her ten year tenure with the Group Elisa has covered many areas including  stocktake, loss prevention, auditing, ecommerce, banking and fraud analysis globally. The Cotton On Group covers  7 brands including Cotton On, Supre, Factorie and Typo across 19 countries.

Elisa’s focus is training Retail Risk Partners to become successful  investigators,study and analysis of precursor fraud to eliminate internal investigations and broadening her horizons into corporate investigations.