Stock Loss Partner NSW/SA
Paul commenced working for BIG W 16 years ago, as a covert loss prevention officer while completing a Bachelor of Justice and Society at Flinders University in South Australia. During his time in the business, Paul has delivered in a range of roles, including stock loss and human resources, before his promotion to his current role as Stock Loss Partner. In this support role, Paul collaborates across a diverse range of tasks including internal and external investigations, stock loss strategy, stock loss initiatives and POCs and stock loss coaching. With a focus in innovation and improvement, Paul is passionate about exploring and embracing new ways of working, identifying and implementing new technology to assist teams in reducing loss across the business. Paul’s ability to deliver impact and outcomes led to his recognition as Regional Profit Protection Manager of the Year at the 2023 Australian Fraud Awards.
Director, Finance Operation
May started her career as an auditor in one of the Big 4 firm in Malaysia. Subsequently she took up a role in Australia and then Singapore. Good 9 years in external audit pivoted herself into internal audit/ control focussing in policy and process implementation, internal control automation, and adopt risk based approaches to tackle risks, cost and benefits/ value. May joined Sephora 8 years ago to setup the internal control function and roll out the first control risk assessment within the region. One of the key contributor in Retail Point of Sale update with various control features embedded within the POS system to tackle potential fraud. Partnering with the retail operation team to roll out the 1st SEA Retail Operation Manual 3 years back.
Currently heads up the finance shared service function overseeing the financial accounting and statutory reporting and SEA internal control function. Strong advocate in blending risk management and internal control framework in driving overall business objectives.
Manager of Loss Prevention & Safety AUS/NZL
EB Games Australia
Alistair commenced working for EB Games Australia (Gamestop Inc) just over 15 years ago and oversees the Loss Prevention, Inventory Control and Work Health & Safety portfolios across the 400+ stores in Austraia and New Zealand. Prior to that, he spent another 12 years in retail, from sales floor to Compliance for a car audio and telecommunications retailer.
Outside of work, he has spent seven years as a volunteer firefighter with Qld Fire and Emergency Services – Rural Fire Service. He is an avid aircraft spotter and in October he is riding 500kms through the month to raise funds for the Children’s Medical Research Insitute to help beat kids cancer.
Country Operational Risk Manager – Australia
Cotton On Group
Craig’s career dedicated to the fields of security, loss prevention and operational risk management spans three decades.
His journey began with the British Army, before moving on the Virgin Entertainment Group, House of Fraser Department Stores and then Sotheby’s Auctioneers. Currently, he serves as the Operational Risk Manager for Australia at the Cotton On Group, a position he has held for the past seven years. The Cotton On Group has 647 stores across Australia, encompassing brands such as Cotton On Mega/Adults, Body, Kids, and Factorie, Supre, and Typo.
Craig’s international experience has spanned many continents, taking him to diverse locales across North America, Europe, Asia, and the Middle East.
At the heart of Craig’s success lies his unwavering belief in the power of strategy, collaboration, and empowerment. Craig remains committed to staying at the forefront of industry trends, relentlessly pursuing innovative operational and technological solutions to mitigate risks. Even as he delves into cutting-edge methods, he remains anchored in the foundational principles of loss prevention, recognising their enduring significance.
Head of Security
V has a career spanning more than 20 years in the retail/commercial manned guarding, CIT and remote monitoring sectors with an international remit. V creates inclusive security solutions combining physical-guarding, technology and systems, which she is highly passionate about.
I guess I always wanted to fight crime and injustice (perhaps watched too many episodes of The Bill growing up!) Originally, I wanted to join the Police, so my father told me to get some university of life experience first. Getting a job in security seemed a logical first step, so I started working for a security company at a warehouse on the gates. That journey has lead me to my current role as Head of Security for Primark internationally.
I’m always excited to learn and hungry to develop. To make security fit for the future, I believe in building a clear strategy while constantly innovating, progressing, listening and supporting ideas which drive the business forward. My career path in the security industry has been an amazing journey for me.
National Asset Protection Lead
After 10 years as an officer in the WA Police force, I joined the Coles Express group as a regional security and loss prevention advisor. In 2021, I commenced the role of National Profit Protection manager for the Coles Liquor division, and head up an effective team that look after, Security, External & Internal Loss, and Business Expenses. I am self-driven & motivated individual who uses analytical data and innovation to prioritise and address key issues within our business.
Head of Loss Prevention – Australia & New Zealand
Jaycar Electronics Group
Justin has over 20 years’ experience in loss prevention, asset protection, investigations and policing, across ANZ and USA. He currently leads Loss Prevention for Jaycar Electronics Group in Australia & New Zealand, implementing programs across retail, warehouse, distribution and ecommerce to lower shrink and provide a better customer experience. He previously held a management role within Profit Protection for Compass Group in Australia, Assets Protection for Target, in Michigan, USA, and combatted Organised Retail Crime for TJX Companies, across the Mid-West, USA. Prior to this, Justin worked in policing in the Royal Australian Air Force. Justin believes that successful loss prevention models in Australia, rely on forging genuine relationships across all functions and leveraging technology and data driven analytics. This includes enabling the business to adopt the mindset that loss prevention is part of everyone’s role – from customer-facing staff in stores to teams in warehouses, e-commerce and head office. Justin is an active member of the Returned & Services League and a lifelong supporter of the San Antonio Spurs.
Retail Protection Manager
Marius is a seasoned security and risk manager with more than 14 years’ experience in Australian retail. He has a passion for addressing shrink to reduce loss in big box sites and working with store teams to create a safer environment. He is responsible for Spotlight, Anaconda and Harris Scarfe stores in Queensland and Northern Territory in Australia as well as Spotlight stores in New Zealand, Malaysia and Singapore. Previously Marius served in various government positions in the border security environment with a focus on organised crime.
Country Lead – Australia Security and Loss Prevention
Lindsay joined Amazon in 2018 and has held several roles in Amazon’s Global Security Operations (GSO) organization managing technical/physical and Security Risk Management teams across Asia Pacific, Japan, China and India. He is currently the Country Manager for Security and Loss Prevention for Amazon in Australia.
Lindsay has over 30 years’ experience in security, asset protection, loss prevention and risk management, having worked in a variety of high tempo environments including hotels/resorts/casinos, mining, and government (police, military and federal agency), and specializes in leading high performing teams.
Lindsay holds tertiary qualifications in Telecommunications Engineering, Security Risk Management, Project Management, Tactical and Remote Area First Aid, Investigations, Interview Techniques, Intelligence Collection and Assessment, Workplace Health and Safety, and Workplace Training and Assessment.
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