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Sydney speakers – more to be announced…

An introduction from our co-Chairs: Carly Richards – Director, Contract and Compliance, KPMG Australia & Marc Sirianni – Group Loss Prevention Manager, Accent Group
Welcome to Retail Risk – Sydney 2018.

It is our pleasure to introduce ourselves as this year’s co-Chairs for the inaugural Retail Risk – Sydney.

Carly Richards

Carly joined KPMG Australia in the Risk Consultancy team about 3 months ago after spending 22 years in an Operational Retail role.  She has led teams in the retail loss prevention space for 17 years. Working for Omni-channel retails (Argos and Target Australia) has meant that fraud has been at the heart of her focus. Working for Target enabled Carly to bring the learnings from the UK into the Australian market place.

Carly is always looking for innovative and analytical solutions and the application of  a slightly ‘different approach’! KPMG allows her to use insight through thought leadership and best practice with the opportunity to see and test what is globally considered best in class to provide solutions to clients.

Marc Sirianni

Marc is a Risk Management professional specialising in Loss Prevention and Profit Protection. He has 20 years retail experience, accompanied by a background in Investigations, Finance, Banking and insurance.

Marc is currently the Group Loss Prevention Manager at Accent Group Limited, Marc is across both the retail and wholesale side of the business responsible for inventory control, shrinkage, traditional loss prevention and risk management functions across all areas of the business (Retail Operations, Supply Chain, Finance, e Commerce and I.T)

Marc has assisted businesses from small operators to large multi nationals to identify, mitigate and eventually eliminate losses that would have otherwise gone unnoticed.

The largest opportunity in any retailer is Visibility – “if you can’t see it you can’t fix it”. By applying methods encompassing Risk Management principles and applying those to the realm of traditional Loss Prevention Marc has proven success in being able to reduce shrink, increasing profitability while driving compliance through operational excellence.

Leadership Panel Discussion: ‘Megatrends’ in Risk and Loss Prevention – Carly Richards, Director, Contract and Compliance, KPMG Australia

Join us for an engaging and interactive look into the crystal ball with a diverse panel of industry leaders. They will discuss their current roles, how the industry has changed since their entry into loss prevention and where they believe the future of Retail Risk is headed. With more technology, the proliferation of ‘do more with less’ and expanding roles and responsibilities – what will your role look like in 2028? Whether you are a seasoned executive or looking to find some mentor-advise to grow your career, this is a not-to-be-missed discussion that will offer you insights to apply to your career tool box.

Carly Richards (Moderator)

Carly joined KPMG Australia in the Risk Consultancy team about 3 months ago after spending 22 years in an Operational Retail role.  She has led teams in the retail loss prevention space for 17 years. Working for Omni-channel retails (Argos and Target Australia) has meant that fraud has been at the heart of her focus. Working for Target enabled Carly to bring the learnings from the UK into the Australian market place.

Carly is always looking for innovative and analytical solutions and the application of  a slightly ‘different approach’! KPMG allows her to use insight through thought leadership and best practice with the opportunity to see and test what is globally considered best in class to provide solutions to clients.

Leadership Panel Discussion: ‘Megatrends’ in Risk and Loss Prevention – Marc Sirianni, Group Loss Prevention Manager, Accent Group,

Join us for an engaging and interactive look into the crystal ball with a diverse panel of industry leaders. They will discuss their current roles, how the industry has changed since their entry into loss prevention and where they believe the future of Retail Risk is headed. With more technology, the proliferation of ‘do more with less’ and expanding roles and responsibilities – what will your role look like in 2028? Whether you are a seasoned executive or looking to find some mentor-advise to grow your career, this is a not-to-be-missed discussion that will offer you insights to apply to your career tool box.

Marc Sirianni (Moderator)

Marc is a Risk Management professional specialising in Loss Prevention and Profit Protection. He has 20 years retail experience, accompanied by a background in Investigations, Finance, Banking and insurance.

Marc is currently the Group Loss Prevention Manager at Accent Group Limited, Marc is across both the retail and wholesale side of the business responsible for inventory control, shrinkage, traditional loss prevention and risk management functions across all areas of the business (Retail Operations, Supply Chain, Finance, e Commerce and I.T)

Marc has assisted businesses from small operators to large multi nationals to identify, mitigate and eventually eliminate losses that would have otherwise gone unnoticed.

The largest opportunity in any retailer is Visibility – “if you can’t see it you can’t fix it”. By applying methods encompassing Risk Management principles and applying those to the realm of traditional Loss Prevention Marc has proven success in being able to reduce shrink, increasing profitability while driving compliance through operational excellence.

Leadership Panel Discussion: ‘Megatrends’ in Risk and Loss Prevention – Colin Stewart, Director of Asset Protection, Abercrombie and Fitch

Join us for an engaging and interactive look into the crystal ball with a diverse panel of industry leaders. They will discuss their current roles, how the industry has changed since their entry into loss prevention and where they believe the future of Retail Risk is headed. With more technology, the proliferation of ‘do more with less’ and expanding roles and responsibilities – what will your role look like in 2028? Whether you are a seasoned executive or looking to find some mentor-advise to grow your career, this is a not-to-be-missed discussion that will offer you insights to apply to your career tool box.

Colin Stewart

Colin Stewart is the Director of Asset Protection at Abercrombie and Fitch, with responsibility for fifteen Countries in Europe and the Middle East. Colin has oversight over loss prevention, investigations, business continuity and crisis management programs within these markets.

Prior to joining Abercrombie, Colin worked in various security and investigations management roles. Before what you could call modern-day loss prevention existed, he had an opportunity to work with some of the best around on the investigative end of the industry. As Colin mentions, “stomping the sales floors of Oxford Street in the late nineties, before many of the major malls existed exposed me to a range of crime you were unlikely to see anywhere else in Europe at that time”. “Whilst those years were spent on the less strategic, reactive end of the industry, they were tones of fun and gave me an awareness education like no other”. Colin managed the investigative arm of Proact Security Group servicing H&M mainly, but also spent time managing contracts for River Island, Benetton and GAP to name a few.

Colin graduated law school, before spending some time in criminal defense litigation where the allure of LP became too great, and was given an opportunity to help Abercrombie and Fitch develop their asset protection program in Europe.

How to create an LP Movement: Tara Connolly – Group Loss Prevention Manager, Just Group Limited

The Loss Prevention function in the retail environment exists on challenging financial and physical resources to achieve results in a dynamic and ever changing environment driven by the need to be innovative.

Tara will lead us through a thought provoking journey that will examine and challenge the traditional methods of inspiration, motivation and recognition in favour of achieving results through orchestrating and creating a movement and tapping into the power of collective, focused energy.

More about Tara…

With 24 years experience in the Loss Prevention and Risk Management Industry, Tara Connolly has developed skills in Trend Analysis, Retail, District Management, Store Management, and Multi-Channel Retail. She has experience in Department Stores, Discount Retailing and for the last 16 years has been the Group Loss Prevention Manager for The Just Group. A leading Australasian fashion and apparel group with seven iconic brands comprising of Just Jeans, Jay Jays, Jacqui-E, Peter Alexander, Portmans, Dotti and Smiggle that expands into several international markets. Tara is a strong operations professional with a Diploma in Fraud Management and Security Studies from University of Western Sydney.

Closing the gap on unknown shrink: Colin Stewart – Director of Asset Protection, Abercrombie & Fitch

With retail and LP budgets coming under increasing scrutiny, Colin will discuss how his team have utilised prescriptive analytics to get closer to what is driving shrink, in the moment, and optimise their approach.

Learn about some of the tools and strategies they have used to apply their resource to their actual risk; allowing them to be more effective and close the gap on unknown shrink.

More about Colin…

Colin Stewart is the Director of Asset Protection at Abercrombie and Fitch, with responsibility over Europe, the Middle East and Asia. Colin has oversight over loss prevention, investigations, business continuity and crisis management programs within these markets.

Prior to joining Abercrombie, Colin worked in various security and investigations management roles. Before what you could call modern-day loss prevention existed, he had an opportunity to work with some of the best around on the investigative end of the industry. As Colin mentions, “stomping the sales floors of Oxford Street in the late nineties, before many of the major malls existed exposed me to a range of crime you were unlikely to see anywhere else in Europe at that time”. “Whilst those years were spent on the less strategic, reactive end of the industry, they were tons of fun and gave me an awareness education like no other”. Colin managed the investigative arm of Proact Security Group, before spending some time in criminal defense litigation until the allure of LP became too great, and was given an opportunity to help Abercrombie and Fitch develop their asset protection program Internationally.

Retail Risk – Global Survey: Paul Bessant, Founder, Retail Risk

Be among the first to take part – and benefit from – the Retail Risk – Global Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and publishes the results in real time at the event. The material is then compiled into a detailed report.

Conducting effective workplace investigations: Kristen Lopes – Partner, Colins, Biggers & Paisley Lawyers

Retailers are at risk of internal theft and fraud given the nature of the operations.

How can you prove that an employee has engaged in theft or fraud?

Can you terminate an employee who has engaged in theft or fraud?

What steps must you take to defend an unfair dismissal or a general protections application lodged by an employee you have terminated for theft or fraud?

How important is a workplace investigation?”

More about Kristen…

Kristen Lopes is a partner in the Employment and Safety team with expertise in employment, industrial relations and human rights law. She has experience in matters of both a litigious and non-litigious nature.

Kristen represents clients in a large number of industries including the service, retail, financial, insurance, manufacturing, transport clubs, healthcare, education and not for profit sectors. She also has extensive experience speaking at conferences and conducting client seminars on workplace issues.

Kristen regularly advises employers on legislation relevant to the workplace, including the Fair Work Act 2009 (Cth). In addition, she assists employers deal with issues arising from employment contracts, the interpretation of industrial awards and related instruments, privacy issues, termination and restructuring strategies, return to work and workplace policies.

Kristen has a special interest in managing workplace discrimination, harassment and bullying. In 2004, she was invited to present a paper at the Oxford University Round Table on discrimination in employment.

In May 2010 Kristen received her master of laws degree with first class honours from the University of Sydney, focusing on comparative employment law. She obtained the prize in advanced employment law in 2007 and was a finalist in the 2008 McCallum Medal Presentation Competition where she presented on workplace bullying. Kristen was also a finalist in the 2013 Lawyers Weekly Women in Law Awards for the Jacinta Fish Legal Mentor Award.

Kristen was called to the bar in Ontario Canada in 1995 and practised employment law as a partner in one of Canada’s leading law firms until she relocated to Australia. Kristen was admitted as a solicitor in NSW and joined CBP Lawyers in 2006.

What will the future relationship between Australian Retail and Policing look like?: A live interview with Commander Stuart Bateson, Victoria Police Australia and Elisa Browning of Cotton On Group

Find out for yourself, first hand from one of the senior police representatives responsible for helping to shape that future…

Commander Bateson received the Australian Police Medal for distinguished service to law enforcement in 2017. He is the Police Commander of Victoria.

Interviewed live on stage at the the conference by Elisa Browning of CottonOn, the interview will be an honest, constructive conversation about collaboration and working together in the future.

Get answers to key questions on issues affecting retail in Australia from a senior member of the Law enforcement establishment, including

  • What do you think has prompted the increase in gang related crime?
  • Do the police really want reports of what’s going on in their LAC’s from businesses?
  • What emerging trends are you seeing in retail crime?

 And delegates will also have the opportunity to ask Commander Bateson their own questions too.

More about Stuart…

Stuart joined the Victoria Police in 1987 and performed a variety of general duty policing roles until 1992 when he was promoted to detective. Over the next 22 years Stuart worked in a number of investigative areas including organised crime, counter terrorism and homicide.

In early 2014 he was promoted to the rank of Superintendent of North West Metro Division 2.   In this role Stuart is responsible for frontline service delivery to a population of close to 500,000 people.  Stuart is currently the Commander of Priority Communities Division and is responsible for leading the work to ensure all Victorians feel   heard, understood and valued by their police.

Stuart holds a Masters of Business from the University of Newcastle and a Bachelor of Policing (Investigations) from Charles Sturt University.  He is a Rotary Peace Fellow having graduated from the Chulalongkorn University program in 2013.

In 2017 Stuart was awarded the Australian Police Medal for distinguished service to law enforcement.

More about Elisa…

Elisa has been a part of the industry for over 22 years working for companies such as Myer, David Jones and Cotton On Group in the areas of loss prevention and risk compliance with great success.

Elisa is currently a Commercial Risk Specialist for The Cotton On Group based in Melbourne. During her ten year tenure with the Group Elisa has covered many areas including  stocktake, loss prevention, auditing, ecommerce, banking and fraud analysis globally. The Cotton On Group covers  7 brands including Cotton On, Supre, Factorie and Typo across 19 countries.

Elisa’s focus is training Retail Risk Partners to become successful  investigators, study and analysis of precursor fraud to eliminate internal investigations and broadening her horizons into corporate investigations.

MEET THE EXPERTS PANEL

The session sees a number of international asset protection experts, each with their own areas of expertise, sit with tables of ten delegates to give personalised interviews, presentations and to answer questions.

At the end of seven minutes the experts rotate around the room so that everyone gets a chance to meet them and ask them for help with their toughest challenges.

Not to be confused with a procurement fair, where each meeting is actually a sales pitch (not the case with our experts), this session is proving a BIG hit with delegates. “The only complaint we had from delegates the whole day was that the Meet the Experts session should be extended from one hour to two” commented Paul Bessant, Founder of Retail Knowledge.

"I wanted to say thank you for your commitment and dedication to Retail Risk. I enjoyed the conference and will certainly attend the Sydney one and spread the word."

Delegate
Retail Risk – Melbourne

"The conference was great because it was free, this allows access to all levels of Loss Prevention (Retail) professionals which will only benefit the industry in the long run."

Delegate
Retail Risk – Melbourne

"The conference was sharp in its delivery and not padded out, which I enjoy, and not heavily influenced by sponsors and their own presentations. Roundtable was good, with the only issue being that it overlayed another speaker, but that's expected being that its a one-dayer. Enjoyed and will return next year."

Delegate
Retail Risk – Melbourne

"The conference was sharp in its delivery and not padded out, which I enjoy, and not heavily influenced by sponsors and their own presentations. Roundtable was good, with the only issue being that it overlayed another speaker, but that's expected being that its a one-dayer. Enjoyed and will return next year."

Delegate
Retail Risk – Melbourne

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