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Sydney speakers – more to be announced

An introduction from our Chair: Elisa Browning – Commercial Risk Specialist, The Cotton On Group
Welcome to Retail Risk – Sydney 2019.

Welcome, delegates, to Retail Risk – Sydney. I am excited to be chairing this year’s event and I’m looking forward to the new and improved format that was rolled out in Melbourne this year. Attendees will get the chance to be more involved in a setting that encourages open discussion amongst your peers. A great day for learning and networking, see you all there!

More about Elisa…

Elisa has been a part of the industry for over 22 years working for companies such as Myer, David Jones and Cotton On Group in the areas of loss prevention and risk compliance with great success.

Elisa is currently a Commercial Risk Specialist for The Cotton On Group based in Melbourne. During her ten year tenure with the Group Elisa has covered many areas including  stocktake, loss prevention, auditing, ecommerce, banking and fraud analysis globally. The Cotton On Group covers  7 brands including Cotton On, Supre, Factorie and Typo across 19 countries.

Elisa’s focus is training Retail Risk Partners to become successful  investigators,study and analysis of precursor fraud to eliminate internal investigations and broadening her horizons into corporate investigations.

Building collaboration in the eRisk sphere: Terri Keevers – Fraud Control Officer, Accent Group Ltd

PRESENTATIONROUND TABLE DISCUSSION

Terri’s role within Accent Group Ltd is solely ecommerce based, covering fraud control and prevention working across 14 branded online stores. In this presentation she will be looking at how the role has evolved and at the effectiveness of having a sole team focussed on this area of risk -highlighting the successes the business has seen through this approach. Terri is keen to build a communication network with other retailers for, as she says: “the general rule I’ve found is that if there’s a main group of offenders hitting our brands, then they are likely hitting all of us, so building our own network where we share this information could be very useful to help us all prevent these potential losses”.

Behavioural detection techniques and how to apply them in retail Loss Prevention: John Matus, International Behaviour Detection Training Expert and Director, bTAQ Consulting

PRESENTATIONROUND TABLE DISCUSSION

In this presentation John will outline how the application of Behavioural Detection skill-sets in the retail sector, working closely with advances in technology around CCTV analytics and facial recognition, can significantly impact on retail risk.

Join John for a round table discussion after his presentation to discuss techniques in more depth and understand how they can help in your business.

More about John…

John served for over 20 years in the Australian Federal Police (AFP) as a Federal Agent and Senior Intelligence Analyst, specialising in Counter-Terrorism (based in South-East Asia); Russian Organised Crime; and Behavioural Assessment and Security Questioning, where he developed and implemented the AFP’s capability in Behavioural Detection.

John received an AFP Commissioner’s Foundations Day Medal for his work on Behavioural Detection; as well as an AFP Operations Medal for his intelligence work during the investigation into the 2002 Bali Bombing.

John’s passion for the field of Behavioural Detection led him to form bTAQ Consulting, a training and consultancy company which has become a leader in Australia and New Zealand in Behavioural Detection. bTAQ specialises in the integration of Tier 1 technology and Behavioural Detection into end-to-end security systems, future proofing organisations and delivering a wider security footprint.

John has delivered behavioural detection training and consultancy across a diverse range of sectors, including retail, hotel, government, maritime, rail, airlines, entertainment venues and casinos.

John’s unique policing and behavioural specialist background has resulted in speaking engagements in France, Poland, Malaysia, the Philippines, New Zealand and throughout Australia; with international recognition by the International Crisis Room (ICR360), Singapore, who featured John as an international expert in Human Behaviour Training at the ICR360 Virtual Global Active Shooter & Counter-Terrorism Summit 2016.

"I wanted to say thank you for your commitment and dedication to Retail Risk. I enjoyed the conference and will certainly attend the Sydney one and spread the word."

Delegate
Retail Risk – Melbourne

"The conference was great because it was free, this allows access to all levels of Loss Prevention (Retail) professionals which will only benefit the industry in the long run."

Delegate
Retail Risk – Melbourne

"The conference was sharp in its delivery and not padded out, which I enjoy, and not heavily influenced by sponsors and their own presentations. Roundtable was good, with the only issue being that it overlayed another speaker, but that's expected being that its a one-dayer. Enjoyed and will return next year."

Delegate
Retail Risk – Melbourne

"The conference was sharp in its delivery and not padded out, which I enjoy, and not heavily influenced by sponsors and their own presentations. Roundtable was good, with the only issue being that it overlayed another speaker, but that's expected being that its a one-dayer. Enjoyed and will return next year."

Delegate
Retail Risk – Melbourne

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