Lois is a Senior Crime Investigator at the B&Q Crime Centre, specialising in organised retail crime and high-harm offending across the UK. Having joined in 2019 as a Crime and Intelligence Analyst, she now leads complex investigations from intelligence development through to full evidential case build.
Known for her methodical, tenacious approach, Lois focuses on linking series, identifying organised crime group activity, and building robust cases that stand up in court. She works closely with law enforcement and retail partners to turn intelligence into real-world disruption, with a strong emphasis on long-term impact over and above quick wins.
