Facial recognition technology is now available to Australian retailers, and the question is no longer whether to consider it, but how to get it right.
Globally, retailers using FRT are learning that success depends less on the technology itself and more on the governance, operating model, and trust-building that surrounds it. From scoping your program to navigating Privacy Commission guidelines, managing privacy obligations, and rolling out an end-to-end solution your teams can operate with confidence, the early lessons are shaping what responsible deployment looks like in practice.
This panel brings together retail crime experts and practitioners who have been through it, to share what worked, what they’d do differently, and what Australian retailers need to know before they start. Join us to hear how FRT can be used a tool to reduce violence and crime in a retail setting.
The panel host is Vanessa Wills and the panellists are Rhod Thomas and two other retailers TBC.