Nick McDonnell on Auror’s UK arrival and the ruling that could reshape Australian retail…

This week on the Retail Risk – Podcast, Paul is joined by Nick McDonnell, Vice President of Trust & Safety at Auror.

Nick starts by taking us back to his roots, sharing how his grandfather – a Derbyshire greengrocer – delivered groceries to neighbours by horse and cart. Fast forward to today, with Auror’s retail crime intelligence platform about to enter the UK market, and it feels like a genuine full-circle moment.

Keen to dive into the topic on everyone’s minds, Paul gets Nick’s thoughts on what the seismic ruling involving Bunnings and the overturning of the ban on its use of facial recognition technology could mean for the Australian retail sector.

They also discuss the stark reality of rising violence and weapon use in Australian stores, the measurable results Auror’s retail customers are achieving, and how a carefully designed approach to data reporting can help remove bias and drive better decision-making.

Nick might joke that he’s a “failed lawyer” (his words, not ours!), but this episode shows the depth of expertise, perspective and purpose behind both his career – and why Auror’s mission is resonating with retailers on both sides of the world.