RETAIL RISK – AUCKLAND AGENDA
MORNING
08:30
Registration & networking
09:15
Chair’s opening address
Scott Taylor
Managing Director, Praesidium Risk and Resilience
09:30
Presentation:
A new model of Loss Prevention that offers huge gains for New Zealand retail
Paul Bessant
Founder, Retail Knowledge & Global Top 100 Retail Influencer
09:50
Interview:
How can retailers improve their strategies for managing fraud?
Alistair Bulmer
Manager of Loss Prevention & Safety AUS/NZ, EB Games Australia
Basil Salah
Riskified
10:10
Title sponsor presentation:
Retail trends and shopper insights 2024/5
Daren Ng
VP & General Manager Asia Pacific, Sensormatic Solutions
10:30
Networking break: coffee & tea served
11:00
Presentation:
An update on the work of the NRISU
Matthew Tierney
Manager, National Retail Investigation Support Unit (NRISU)
11:20
Title Sponsor Presentation:
Facial Recognition and us
Simon Herron
CEO, Vix Vizion
11:40
round tables
Session 1: 11:40-12:05
Retail trends and shopper insights 2024/5
Daren Ng, VP & General Manager Asia Pacific, Sensormatic Solutions
Creating a robust risk management ecosystem in Retail
Raymond Nie, Project Sales Manager, NZ, Dahua Technology
round tables
Session 2: 12:05-12:30
Best practices for Facial Recognition technology in Retail
Simon Herron, CEO, Vix Vizion
Ross Hughson
De-escalation skills for retail staff
Mike Jennings, Head of UK Sales and Channel Partner Manager for ANZ, Reveal Media
Rachel Donald, General Manager, Cert Group
12:30
Lunch
AFTERNOON
13:30
Presentation:
Protect your NZ business from security-related risks and incidents
Chris Kumeroa
Managing Director, Global Risk Consulting Group
13:50
Presentation:
Reducing retail offending – the Newmarket perspective
Mark Knoff-Thomas
Chief Executive, Newmarket Business Association
14:10
round tables
Session 3: 14:10-14:35
How can we use technology to fight retail crime?
Hamish Whistler, Loss Prevention Manager, Bunnings New Zealand
Keeping staff safe – and customers happy!
Graeme Stanley, National Technology Manager, CSE Crosscom
14:35
Networking break: coffee & tea served
15:05
Presentation:
The non-verbals utilised by those with bad intent
Scott Taylor
Managing Director, Praesidium Risk and Resilience
15:25
round tables
Session 4: 15:25-15:50
Trolley push outs and the Impact on retail in New Zealand
Charbel Massoud, ANZ Account Manager, Gatekeeper Systems
Chris Barwick, ANZ Technical Projects Manager, Gatekeeper Systems
Using intelligence to drive better security outcomes
Jackson Calder, Geopolitical analyst and Risk Consultant, Global Risk Consulting Group
15:50
Chair’s closing message
Scott Taylor
Managing Director, Praesidium Risk and Resilience
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