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OUR SUPPORTING PARTNER

RETAIL RISK – AUCKLAND AGENDA

MORNING

08:30

Registration & networking

09:15

Chair’s opening address

Scott Taylor

Managing Director, Praesidium Risk and Resilience

09:30

Presentation:

A new model of Loss Prevention that offers huge gains for New Zealand retail

Paul Bessant

Founder, Retail Knowledge & Global Top 100 Retail Influencer

09:50

Interview:

How can retailers improve their strategies for managing fraud?

Alistair Bulmer

Manager of Loss Prevention & Safety AUS/NZ, EB Games Australia

Basil Salah

Riskified

10:10

Title sponsor presentation:

Retail trends and shopper insights 2024/5

Daren Ng

VP & General Manager Asia Pacific, Sensormatic Solutions

10:30

Networking break: coffee & tea served

11:00

Presentation:

An update on the work of the NRISU

Matthew Tierney

Manager, National Retail Investigation Support Unit (NRISU)

11:20

Title Sponsor Presentation:

Facial Recognition and us

Simon Herron

CEO, Vix Vizion

11:40

round tables

Session 1: 11:40-12:05

Retail trends and shopper insights 2024/5

Daren Ng, VP & General Manager Asia Pacific, Sensormatic Solutions

Creating a robust risk management ecosystem in Retail

Raymond Nie, Project Sales Manager, NZ, Dahua Technology

round tables

Session 2: 12:05-12:30

Best practices for Facial Recognition technology in Retail

Simon Herron, CEO, Vix Vizion
Ross Hughson

De-escalation skills for retail staff

Mike Jennings, Head of UK Sales and Channel Partner Manager for ANZ, Reveal Media
Rachel Donald, General Manager, Cert Group

12:30

Lunch

AFTERNOON

13:30

Presentation:

Protect your NZ business from security-related risks and incidents

Chris Kumeroa

Managing Director, Global Risk Consulting Group

13:50

Presentation:

Reducing retail offending – the Newmarket perspective

Mark Knoff-Thomas

Chief Executive, Newmarket Business Association

14:10

round tables

Session 3: 14:10-14:35

Delegates can choose from the following discussions:

How can we use technology to fight retail crime?

Hamish Whistler, Loss Prevention Manager, Bunnings New Zealand

Keeping staff safe – and customers happy!

Graeme Stanley, National Technology Manager, CSE Crosscom

14:35

Networking break: coffee & tea served

15:05

Presentation:

The non-verbals utilised by those with bad intent

Scott Taylor

Managing Director, Praesidium Risk and Resilience

15:25

round tables

Session 4: 15:25-15:50

Trolley push outs and the Impact on retail in New Zealand

Charbel Massoud, ANZ Account Manager, Gatekeeper Systems
Chris Barwick, ANZ Technical Projects Manager, Gatekeeper Systems

Using intelligence to drive better security outcomes

Jackson Calder, Geopolitical analyst and Risk Consultant, Global Risk Consulting Group

15:50

Chair’s closing message

Scott Taylor

Managing Director, Praesidium Risk and Resilience

 

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