OUR TITLE SPONSORS FOR THIS EVENT
RETAIL RISK – AUCKLAND AGENDA
MORNING
08:30
Registration & networking
09:15
Chair’s opening address
Scott Taylor
Managing Director, Praesidium Risk and Resilience
09:25
Presentation:
Psychosocial safety and the increase in in-store aggression
Alistair Bulmer
Manager of Loss Prevention & Safety AUS/NZ, EB Games Australia
09:45
Interview:
Tech-driven strategies: enhancing retail safety and reducing loss
Michael Lamb (retired)
US Loss Prevention industry innovator
Craig Greenberg
Chief Commercial Officer, Gatekeeper Systems
10:10
Title sponsor presentation:
Shopper Journey analytics – enabling innovation
Nick Pompa
VP & General Manager Shopper Experience, Sensormatic Solutions
10:30
Networking break: coffee & tea served
11:00
Industry keynote:
Summary of the governmental initiatives to tackle retail crime
Hon Mark Mitchell, MP, Minister of Police
11:20
Title Sponsor Presentation:
Facial Recognition: The next level
Simon Herron
CEO, Vix Vizion
11:40
round tables
Session 1: 11:40-12:05
TBC
Daren Ng, Vice President & General Manager, Asia Pacific
Time to talk about FRT
Simon Herron, CEO, Vix Vizion
Driving change and innovation in retail security
Matthew Murray, National Retail Security Manager, Allied Security
round tables
Session 2: 12:05-12:30
Dealing with difficult customers
Brad Dannefaerd, Managing Director, CERT Systems
The hidden challenge of fog security: managing dispersed estates – lessons from a Brazilian bank
Matt Gilmartin, Managing Director, Smoke Screen
Insights on AP and Safety programs from major US retailers
Michael Lamb (retired), US Loss Prevention industry innovator
Craig Greenberg, Chief Commercial Officer, Gatekeeper Systems
12:30
Lunch
AFTERNOON
13:30
Presentation:
Update from ShopCare: latest interventions
Selena Armstrong
CEO, Shopcare
13:50
Presentation:
How we are fighting retail crime in Auckland
Grant Tetzlaff
Area Commander, Auckland City Police
14:10
round tables
Session 3: 14:10-14:35
How we are fighting retail crime in Auckland
Grant Tetzlaff, Area Commander, Auckland City Police
The application of the Crowded Places strategy in retail settings
Chris Kumeroa, Managing Director, Global Risk Consulting Group
14:35
Networking break: coffee & tea served
15:00
Presentation:
From surviving to strengthening: a personal story
Sam Clarke
Founder/Trainer, ResponseRise
15:20
Presentation:
Surveillance considerations in dynamic threat environments
Michael Grant-Cook
Surveillance Manager, Sydney Opera House
15:40
round tables
Session 4: 15:40-16:00
From surviving to strengthening: a personal story
Sam Clarke, Founder/Trainer, ResponseRise
Black Friday chaos: reimagining external security guard management
Mal Davis, People & Property Protection Manager, Smith & Caughey’s
16:00
Chair’s closing message
Scott Taylor
Managing Director, Praesidium Risk and Resilience
Global sponsor
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