SYDNEY SPEAKERS AT A GLANCE
Ecommerce fraud: get the c-suite on board!
How do you get c-suite commitment to invest in fraud and payment solutions, and optimise your payments and fraud screening to drive revenue?
Facing the facts on privacy law
An update on privacy law and the implications for retailers’ use of facial recognition
How to spot the body language of bad intent
Train your teams to pre-empt conflict situations and theft and enhance the security of your site
Going tough on retail crime: NZ’s National Retail Investigation Support Unit
Join Matt for an update on the NRISU, which became operational in May 2022 to address rising retail crime in New Zealand
The Next response to retail violence
A fresh approach: Dale will share results from Next’s trial of body-worn cameras to protect teams and de-escalate violence
More than just a lost trolley…
Lost and broken trolleys aren’t just a nuisance for store and customer, they impact on brand image and sustainability credentials
Retail Crime Prevention 101
An introduction to retail crime prevention for smaller chains and independents
From counting shoppers to understanding the journey; the future for in-store analytics
2023 fraud outlook
What a new year means for fraud, chargebacks, and the customer experience
Reinventing digital engagement: how many mobile apps are too many?
A discussion on how some merchants are rethinking their digital experience strategy
Getting RFID off the ground
Join Scott Fuller at this round table discussion to share insights and strategy on RFID implementation.
Inclusion in action: managing lack of diversity as a business risk in Retail
How do we secure a more inclusive and equitable retail workplace?
Police responses to retail crime
How can you mitigate your exposure in an emergency?
Walking the tightrope: planning your 2023 digital fraud strategy
Adapt your strategy to meet consumer expectations and increase acceptance rates
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