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Ecommerce fraud: get the c-suite on board!

How do you get c-suite commitment to invest in fraud and payment solutions, and optimise your payments and fraud screening to drive revenue?

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Facing the facts on privacy law

An update from a top lawyer on privacy law and the implications for retailers’ use of facial recognition

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How to spot the body language of bad intent

Train your teams to pre-empt conflict situations and theft and enhance the security of your site

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Going tough on retail crime: NZ’s National Retail Investigation Support Unit 

Join Matt for an update on the NRISU, which became operational in May 2022 to address rising retail crime in New Zealand

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The Next response to retail violence

A fresh approach: Dale will share results from Next’s trial of body-worn cameras to protect teams and de-escalate violence

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More than just a lost trolley…

Lost and broken trolleys aren’t just a nuisance for store and customer, they impact on brand image and sustainability credentials

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Retail Crime Prevention 101

An introduction to retail crime prevention for smaller chains and independents

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RFID – What do we do with the data?

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From counting shoppers to understanding the journey; the future for in-store analytics

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2023 fraud outlook

What a new year means for fraud, chargebacks, and the customer experience

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Reinventing digital engagement: how many mobile apps are too many?

A discussion on how some merchants are rethinking their digital experience strategy

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