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Retail Risk – Sydney agenda
MORNING
8:30
Registration & networking
9:15
Chair’s opening address
Amelia Adey
Loss Prevention Manager, Decjuba
9:30
Presentation:
Ecommerce fraud: get the c-suite on board!
John Low
Group Head of Digital Risk, Frasers Group
9:50
Presentation:
Facing the facts on privacy law
Tanvi Mehta Krensel
Managing Associate Allens
10:10
Title sponsor presentation:
From counting shoppers to understanding the journey: the future for in-store analytics
Nick Pompa
General Manager, Customer Experience, Sensormatic
10:30
Networking break: coffee & tea served
11:00
Presentation:
Going tough on retail crime: NZ’s National Retail Investigation Support Unit
Matthew Murray
Supervisor, National Retail Investigation Support Unit, NZ Police
11:20
Presentation:
2023 fraud outlook
Trinity Ambler
Director Account Management, Ethoca
11:40
round tables
Session 1: 11:40-12:05
The future for in-store analytics
Nick Pompa, General Manager, Customer Experiance, Sensormatic
Getting RFID off the ground
Scott Fuller, Chief Information Officer, Alquemie Group
Uwe Hennig, Director Market Development Apparel, Beauty & Food Intelligent Labels EMEA, Australia, India, Avery Dennison
round tables
Session 2: 12:05-12:30
Reinventing digital engagement: how many mobile apps are too many?
Thomas Lazarides, Merchant Relations Manager, Asia Pacific, Ethoca/Mastercard
Meghan Curtis, Account Manager, Asia Pacific, Ethoca/Mastercard
eCommerce fraud: get the c-suite on board!
John Lowe, Group Head of Digital Risk, Frasers Group
12:30
Lunch
AFTERNOON
13:30
Presentation:
The Next response to retail violence
Dale Weatherson
Regional Loss Prevention Manager, Next
13:50
round tables
Session 3: 13:50-14:15
More than just a lost trolley…
Nick Trudgett, ANZ & APAC General Manager, Gatekeeper Systems
Implementing body-worn cameras: a discussion on the dos & don’ts
Dale Weatherson, Regional Loss Prevention Manager, Next
Jack Ashton, Global Retail Specialist, Reveal Media
Account registration fraud – a retail perspective
Andrew Wolf, National Central Loss Manager, Officeworks Ltd
Luke Dynan, General Manager, Accertify APAC
Session 4: 14:15-14:40
Retail Crime Prevention 101
Iain Blair, Managing Director, Correlate Risk Group
RFID – What do we do with the data?
Steve Campbell, Sales Leader of Technology Solutions – RFID, Checkpoint
Mark Stafford, Sales Director, AU/NZ, Checkpoint
How to spot the body language of bad intent
Scott Taylor, Managing Director, Praesidium Risk & Resilience
14:40
Networking break: coffee & tea served
15:10
Interview:
Inclusion in action: managing diversity as a business risk in Retail
Ruhee Meghani
Founder, Allied Collective
Amelia Adey
Loss Prevention Manager, Decjuba
15:30
round table
Session 5: 15:30-15:55
Delegates can choose from the following discussions:
Police responses to retail crime – how can you mitigate your exposure in an emergency?
Trav Heaven, Founder & CEO, Duress.com
Walking the tightrope: planning your 2023 digital fraud strategy
James Sibbick, Director of Business Development, Ekata
15:55
Chair’s closing message
Amelia Adey
Loss Prevention Manager, Decjuba
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