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Retail Risk – Sydney agenda

MORNING

8:30

Registration & networking

9:15

Chair’s opening address

Amelia Adey

Loss Prevention Manager, Decjuba

9:30

Presentation:

Ecommerce fraud: get the c-suite on board!

John Low

Group Head of Digital Risk, Frasers Group

9:50

Presentation:

Facing the facts on privacy law

Tanvi Mehta Krensel

Managing Associate Allens

10:10

Title sponsor presentation:

From counting shoppers to understanding the journey: the future for in-store analytics

Nick Pompa

General Manager, Customer Experience, Sensormatic

10:30

Networking break: coffee & tea served

11:00

Presentation:

Going tough on retail crime: NZ’s National Retail Investigation Support Unit

Matthew Murray

Supervisor, National Retail Investigation Support Unit, NZ Police

11:20

Presentation:

2023 fraud outlook

Trinity Ambler

Director Account Management, Ethoca

11:40

round tables

Session 1: 11:40-12:05

Delegates can choose from the following discussions:

The future for in-store analytics

Nick Pompa, General Manager, Customer Experiance, Sensormatic

Getting RFID off the ground

Scott Fuller, Chief Information Officer, Alquemie Group
Uwe Hennig, Director Market Development Apparel, Beauty & Food Intelligent Labels EMEA, Australia, India, Avery Dennison

round tables

Session 2: 12:05-12:30

Delegates can choose from the following discussions:

Reinventing digital engagement: how many mobile apps are too many?

Thomas Lazarides, Merchant Relations Manager, Asia Pacific, Ethoca/Mastercard
Meghan Curtis, Account Manager, Asia Pacific, Ethoca/Mastercard

eCommerce fraud: get the c-suite on board!

John Lowe, Group Head of Digital Risk, Frasers Group

12:30

Lunch

AFTERNOON

13:30

Presentation:

The Next response to retail violence

Dale Weatherson

Regional Loss Prevention Manager, Next

13:50

round tables

Session 3: 13:50-14:15

Delegates can choose from the following discussions:

More than just a lost trolley…

Nick Trudgett, ANZ & APAC General Manager, Gatekeeper Systems

Implementing body-worn cameras: a discussion on the dos & don’ts

Dale Weatherson, Regional Loss Prevention Manager, Next
Jack Ashton, Global Retail Specialist, Reveal Media

Account registration fraud – a retail perspective

Andrew Wolf, National Central Loss Manager, Officeworks Ltd
Luke Dynan, General Manager, Accertify APAC

Session 4: 14:15-14:40

Delegates can choose from the following discussions:

Retail Crime Prevention 101

Iain Blair, Managing Director, Correlate Risk Group

RFID – What do we do with the data?

Steve Campbell, Sales Leader of Technology Solutions – RFID, Checkpoint
Mark Stafford, Sales Director, AU/NZ, Checkpoint

How to spot the body language of bad intent

Scott Taylor, Managing Director, Praesidium Risk & Resilience

14:40

Networking break: coffee & tea served

15:10

Interview:

Inclusion in action: managing diversity as a business risk in Retail

Ruhee Meghani

Founder, Allied Collective

Amelia Adey

Loss Prevention Manager, Decjuba

15:30

round table

Session 5: 15:30-15:55

Delegates can choose from the following discussions:

Police responses to retail crime – how can you mitigate your exposure in an emergency?

Trav Heaven, Founder & CEO, Duress.com

Walking the tightrope: planning your 2023 digital fraud strategy

James Sibbick, Director of Business Development, Ekata

15:55

Chair’s closing message

Amelia Adey

Loss Prevention Manager, Decjuba

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