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Retail Risk – Sydney agenda

MORNING

8:30

Registration & networking

9:15

The Risk Factor: with Paul Bessant

With special guests:

Victoria Burge-Thomas

Head of Profit Protection, Kmart & Target Aus/NZ

Emmeline Taylor

Professor of Criminology, City, University of London

David Pardoe

Head of Profit Protection, The Works

Austin Craddock

Smarter Profit Manager – Fraud & Security, Coles

9:45

Chair’s opening address

Paul Grosvenor

National Investigations Lead,  BIG W

10:00

Presentation:

In pursuit of colleague safety – a UK perspective

David Pardoe


Head of Profit Protection, 
The Works

10:30

Networking break: coffee & tea served

11:00

Title sponsor presentation:

Retail trends and shopper insights 2024/5

Daren Ng



VP & General Manager Asia Pacific
, Sensormatic Solutions

11:20

Presentation:

Why data is key to achieving sustainability

Sarann Ryan


CIO and Chief Advisor,
Lowes Manhattan

Steve Schenk



Managing Director
, Look Inventory Solutions

11:40

round tables

Session 1: 11:40-12:05

Delegates can choose from the following discussions:

Retail trends and shopper insights 2024/5

Daren Ng
, VP & General Manager Asia Pacific
, Sensormatic Solutions

Unveiling the hidden truth: false declines and missed opportunities in fraud management

Mo Nagi
, Group Loss Prevention Manager
, Chemist Warehouse
Nicholas Kirtley, 
Country Manager, Australia
, Riskified

Best practices when using Facial Recognition technology in the retail space

Simon Herron, CEO, Vix Vizion
Frank Havelka, Business Development Manager, Vix Vizion

round tables

Session 2: 12:05-12:30

Delegates can choose from the following discussions:

In pursuit of colleague safety – using body cameras for de-escalation

David Pardoe
, Head of Profit Protection
, The Works
Mike Jennings, UK Head of Sales, Reveal Media

Why demystifying your inventory makes business sense

Sarann Ryan CIO & Chief Advisor, Lowes
Marti Smit, Checkpoint Systems
Steven Campbell, Checkpoint Systems

What can AI and machine learning do for your business?

Bo LI, Regional Director Project Sales Business, Dahua Technology Oceania, Australia and New Zealand

12:30

Lunch

AFTERNOON

13:30

Presentation:

From Fortress Stores to driving legislative change: responding to the retail crime epidemic

Emmeline Taylor


Professor of Criminology, 
City, University of London

13:50

Presentation:

Harnessing the power of collective resilience

Kathryn McEwen


Global Lead
, Working with Resilience

14:10

round tables

Session 3: 14:10-14:35

Delegates can choose from the following discussions:

RFID: the key to digitizing loss prevention

Naomi Nevin
e, Commerce Manager
, Rhythm Sports
Sean Sloan
, Marketing Development Manager, RFID, 
Avery Dennison

Should we Engage Offenders to Inform LP Strategies and Solutions?

Emmeline Taylor, 
Professor of Criminology, 
City, University of London

Exploring best practices in Loss Prevention: POS fraud analytics and data mining

David Pardoe, Head of Profit Protection, The Works
Anne-Sophie Gintzburger, Spearpoint IntelliQ Team, Spearpoint Security Group

Session 4: 14:35-15:00

Delegates can choose from the following discussions:

The 3 steps to reduce customer aggression by 75%

Trav Heaven
, Founder
, Duress

Harnessing the power of collective resilience

Kathryn McEwen, Global Lead, 
Working with Resilience

What are you doing to increase stock accuracy?

Darren Bretherton, Retail Operations Software Specialist, Zebra

15:00

Networking break: coffee & tea served

15:30

Presentation:

Internal dishonesty – how to identify and investigate it?

Chris Thorne



Group Retail Profit and Asset Protection Manager APAC
, JD Sports

15:50

round tables

Session 5: 15:50-16:15

Delegates can choose from the following discussions:

What can we learn from the mining industry?

Mike Sandig
, Managing Director
, Arctic Risk

The 45-second intent assessment

Scott Taylor
, Managing Director, Praesidium Risk & Resilience

16:15

Chair’s closing message

Paul Grosvenor

National Investigations Lead,  BIG W

Global sponsor
Global sponsor

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Email: [email protected]

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