Retail Risk – Sydney agenda
MORNING
8:30
Registration & networking
9:15
The Risk Factor: with Paul Bessant
With special guests:
Victoria Burge-Thomas
Head of Profit Protection, Kmart & Target Aus/NZ
Emmeline Taylor
Professor of Criminology, City, University of London
David Pardoe
Head of Profit Protection, The Works
Austin Craddock
Smarter Profit Manager – Fraud & Security, Coles
9:45
Chair’s opening address
Paul Grosvenor
National Investigations Lead, BIG W
10:00
Presentation:
In pursuit of colleague safety – a UK perspective
David Pardoe
Head of Profit Protection, The Works
10:30
Networking break: coffee & tea served
11:00
Title sponsor presentation:
Retail trends and shopper insights 2024/5
Daren Ng
VP & General Manager Asia Pacific , Sensormatic Solutions
11:20
Presentation:
Why data is key to achieving sustainability
Sarann Ryan
CIO and Chief Advisor, Lowes Manhattan
Steve Schenk
Managing Director , Look Inventory Solutions
11:40
round tables
Session 1: 11:40-12:05
Retail trends and shopper insights 2024/5
Daren Ng , VP & General Manager Asia Pacific , Sensormatic Solutions
Unveiling the hidden truth: false declines and missed opportunities in fraud management
Mo Nagi
, Group Loss Prevention Manager
, Chemist Warehouse
Nicholas Kirtley,
Country Manager, Australia
, Riskified
Best practices when using Facial Recognition technology in the retail space
Simon Herron, CEO, Vix Vizion
Frank Havelka, Business Development Manager, Vix Vizion
round tables
Session 2: 12:05-12:30
In pursuit of colleague safety – using body cameras for de-escalation
David Pardoe
, Head of Profit Protection
, The Works
Mike Jennings, UK Head of Sales, Reveal Media
Why demystifying your inventory makes business sense
Sarann Ryan CIO & Chief Advisor, Lowes
Marti Smit, Checkpoint Systems
Steven Campbell, Checkpoint Systems
What can AI and machine learning do for your business?
Bo LI, Regional Director Project Sales Business, Dahua Technology Oceania, Australia and New Zealand
12:30
Lunch
AFTERNOON
13:30
Presentation:
From Fortress Stores to driving legislative change: responding to the retail crime epidemic
Emmeline Taylor
Professor of Criminology, City, University of London
13:50
Presentation:
Harnessing the power of collective resilience
Kathryn McEwen
Global Lead , Working with Resilience
14:10
round tables
Session 3: 14:10-14:35
RFID: the key to digitizing loss prevention
Naomi Nevin
e, Commerce Manager
, Rhythm Sports
Sean Sloan
, Marketing Development Manager, RFID,
Avery Dennison
Should we Engage Offenders to Inform LP Strategies and Solutions?
Emmeline Taylor, Professor of Criminology, City, University of London
Exploring best practices in Loss Prevention: POS fraud analytics and data mining
David Pardoe, Head of Profit Protection, The Works
Anne-Sophie Gintzburger, Spearpoint IntelliQ Team, Spearpoint Security Group
Session 4: 14:35-15:00
The 3 steps to reduce customer aggression by 75%
Trav Heaven , Founder , Duress
Harnessing the power of collective resilience
Kathryn McEwen, Global Lead, Working with Resilience
What are you doing to increase stock accuracy?
Darren Bretherton, Retail Operations Software Specialist, Zebra
15:00
Networking break: coffee & tea served
15:30
Presentation:
Internal dishonesty – how to identify and investigate it?
Chris Thorne
Group Retail Profit and Asset Protection Manager APAC , JD Sports
15:50
round tables
Session 5: 15:50-16:15
Delegates can choose from the following discussions:
What can we learn from the mining industry?
Mike Sandig , Managing Director , Arctic Risk
The 45-second intent assessment
Scott Taylor , Managing Director, Praesidium Risk & Resilience
16:15
Chair’s closing message
Paul Grosvenor
National Investigations Lead, BIG W
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Email: [email protected]
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