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Retail Risk – Sydney highlights

Welcome to our virtual Retail Risk – Sydney conference.

Whilst attending virtually will never be as good as being there in-person, we have collated some of the highlights from the show to give you a flavour of the event.

This year, operating under the constraints of the pandemic, we did not know until literally a few days before the conference if we would be sending a person or sending a camera crew. So, this year we have mined the rich seam of material on offer at the conference and produced a pre-recorded sample.

You can easily look up what’s on offer by checking the agenda below and simply selecting that point on the video timeline, which will appear at the bottom of the screen once you have clicked the link.

Please note that this video is only available on the day of the conference. A working link will be posted as the in-person conference gets underway.

We hope you find the material valuable and enjoy watching.

Hopefully we can coax you out of your office and to attend Retail Risk – Melbourne in person on the 4th August. To find out more click HERE…


Chair’s opening address and keynote:

20 years of collaboration against retail loss

Austin Craddock

National Security Manager, Coles Supermarkets


Master blast:

Managing Risk in payments

Teaj Sian

Managing Director, Australia, Glory Global Solutions

(STARTS AT 16:58)

Master blast:

Refund Fraud in the Digital Age

Luke Dynan

Sales Director and GM, Accertify

(STARTS AT 22:56)

Panel discussion:

Changing the world of Risk: women in LP

Ellen Dick

Retail Partnerships Manager, Auror

Sophie Wong

General Manager Profit Protection and Service, Coles

Debbie Perano

Head of Loss Prevention, Bunnings

Amelia Adey

Loss Prevention & Compliance Manager, Kookai

(STARTS AT 34:28)

Title sponsor presentation:

Shopper Insights for 2022 and beyond

Brian Field

Senior Director, Global Retail Consulting, Sensormatic

(STARTS AT 1:08:22)

Title sponsor presentation:

New expectations: how data is shaping better customer experiences

Brett Small


(STARTS AT 1:20:41)

Round table:

Loss Prevention strategies for high-loss stores and product categories

Ken William

Account Executive, Sekura Global

Matthew Christie

Manager of Loss Prevention, TKMaxx

(STARTS AT 1:40:49)

Master blast:

Trolley Pushout Theft – under the radar?

Nick Trudgett


(STARTS AT 1:47:30)

Master blast:

Using data to shape better customer experiences

Trinity Ambler


(STARTS AT 1:54:23)


A global perspective on protecting your brand, IP, people and assets

Corin Dennison

Director Global Profit Protection for major German sports brand

(STARTS AT 2:01:45)
Global sponsor

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Email: [email protected]

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