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Leicester speakers – more to be announced

Retail Risk – Global Survey: Paul Bessant, Founder, Retail Risk

Be among the first to take part – and benefit from – the Retail Risk – Global Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and publishes the results in real time at the event. The material is then compiled into a detailed report.

MASTERCLASS SESSIONS

Violence against retail staff – addressing the threat: David Short, Head of Body Worn Division, WCCTV

David will open the masterclass with a discussion of the current threats to retailers, in particular the number of worrying trends in retail crime. Figured released by ACS show that 72% of all retail workers have experienced verbal abuse whilst at work, with 39% of staff having suffered an injury as the result of assault or other crime – a staggering total of 13,437 injuries.

Figures released by the Business Crime Reduction Partnership (BCRP) suggest that there has been a 47% increase in violence against retail staff in the last year.

Retailers surveyed indicated that violence against their staff was their number one concern, with staff suffering from the emotional and physical effects these confrontations cause and generally feeling unsafe in stores.

The main triggers for violence towards staff are well known – staff challenging shop thieves, staff enforcing age restricted policies and staff refusing to serve alcohol to already intoxicated customers. Protecting vulnerable workers in these situations has to be a priority.

WCCTV are a leading manufacturer of Body Worn Video solutions. The Company’s multi-award-winning body worn cameras are proven to reduce conflict, improve personal safety and help secure successful prosecutions by providing tamper proof video and audio evidence.

More about David…

David is the manager of the body worn division at Wireless CCTV looking after all UK and international body worn projects. He has worked at WCCTV for the past 12 years, working across a wide range of sectors and industries, account managing some of the largest organisations within our customer base including two of the leading UK supermarket retailers. He believes passionately that their body worn solutions directly assist in reducing violent and anti-social behaviour in stores, eliminate false accusations and spurious claims and improve customer relations.

"Fantastic! The venue was excellent, the input and presentations current and relevant and the exhibition really useful. I really enjoyed the day and the networking opportunity."

Attending retailer
Retail Risk – Leicester

"Just a quick note to say thanks for organising and hosting an amazing event. It really does go from strength to strength! I’ve been in the industry a long time now and can definitely say that you are absolutely steering us all into a much more genuinely collaborative approach."

Attending retailer
Retail Risk – Leicester

"You had always spoken of how great a night the Fraud Awards is. And if anything, you did not do it enough justice. You have truly developed a great program that is embraced so well by the industry in the UK. it was clear to see that everyone who attended had a fantastic night."

Attending retailer
Retail Risk – Leicester & The Fraud Awards

"Fantastic! The venue was excellent, the input and presentations current and relevant and the exhibition really useful. I really enjoyed the day and the networking opportunity."

Attending retailer
Retail Risk – Leicester

“Just a quick note to say thanks for organising and hosting an amazing event. It really does go from strength to strength! I’ve been in the industry a long time now and can definitely say that you are absolutely steering us all into a much more genuinely collaborative approach.”

Attending retailer
Retail Risk – Leicester

"You had always spoken of how great a night the Fraud Awards is. And if anything, you did not do it enough justice. You have truly developed a great program that is embraced so well by the industry in the UK. it was clear to see that everyone who attended had a fantastic night."

Attending retailer
Retail Risk – Leicester & The Fraud Awards

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