The retail week of action (RWOA) is currently in its 3rd year, with 28 countries participating resulting in hundreds of arrests and nearly €16 million worth of fraud disrupted/stopped. Public and Private collaboration is vital in disrupting criminal activity. Debbie will be discussing how merchants can get involved in the fight against online fraud.

More about Debbie…

Debbie has been a Senior Policy Lead in the Fraud Strategy and Criminal Disruption team since April 2015 where she joined Visa from Weatherbys Private Wealth Bank. In her role she controls all types of crime in the Visa payment system through the development of internal and external crime prevention strategies to providing training and giving presentations throughout the Visa Europe region. She has successfully supported and coordinated complex international and multi jurisdiction investigations, initiated online fraud prevention and disruption activities and built an extensive network within the public and private sectors to ensure they disrupt criminal activities within the Visa payment system.

Prior to Visa, Debbie also qualified as a Barrister, was a Debit Card Services manager at Weatherbys, a Fraud manager at Barclays retail banking and before starting a career in fraud Debbie was a Prison Officer for 7 years.

How is the retail and shopping center risk environment changing? And how does this affect retailers and their security. Is it time to make some changes? Erik discusses the current risks that retailers face in the shopping center environment for their staff and brand and looks at how can they minimise losses in today’s global risk environment. He believes that in a good loss prevention strategy, retailers should be engaging more with the shopping centers to achieve more effective security risk management.

More about Erik…

The CEO of Safe ShoppingCenters, based in Sweden, Erik has held Senior Management Roles in international retail and shopping center business environments since 2006 and risk and security management, working with strategy development and implementation.
He has an excellent understanding of the operations in large international companies, challenging dynamic business and cultural environments.

He is board certified in Security management, CPP by ASIS and a certified risk manager, by G31 000.
Navigating the uncertainty needed in global environments and expanding business markets to be able to achieve business goals and objectives.

He is a business enabler to help navigate and minimize the risks in current businesses and projects.

Digitalisation has catalysed fundamental changes to global supply chains across all industries. The nature of risks faced by global retailers is also changing as a result of this broad societal transformation. In this presentation Omeed explores the increasingly volatile and complex risk landscape and how leading edge companies are leveraging new digital tools to assess and manage supply chain risks holistically, and build more resilient, agile networks.

More about Omeed…

Omeed is a business development specialist for DHL Resilience360, a cloud-based supply chain risk management platform, responsible for strategic advisory on solution optimization and growing the customer portfolio clients. He has a diverse professional background in the public, private and non-profit sectors. Prior to joining DHL in 2018, he was a consultant for a Berlin-based software firm, managing the rollout of knowledge-sharing platforms for retail and FMCG clients. For the preceding six years, he served as a Public Affairs Officer for Canada’s Department of Foreign Affairs and International Trade, based in California, USA. Omeed holds a Master’s Degree in Global Affairs and Bachelor’s Degree in Communications from New York University.

On 14th September 2019, for a broad range of largely e-commerce and remote payments, Strong Customer Authentication (SCA) will need to be actioned. SCA has the potential to significantly impact the customer experience and whilst biometrics and 3-D Secure 2.0 are seen to be potential solutions, market readiness of these is not sufficiently robust for merchants to be putting the business case in place to move forward.

In Vendorcom’s experience, less than 5% of merchants are aware that this is on the horizon. And as it is not an industry-led initiative (like Chip & PIN – where it was possible to relax the compliance deadline), but a legislative one, the date for implementing SCA will not change.

It’s currently the case, as it was with GDPR, that there is significant misinformation and hearsay on this topic and so Vendorcom have initiated a merchant awareness campaign to ensure that independent, authoritative information is available for merchants.

In this presentation Paul will help you to understand:

• The requirements of Strong Customer Authentication
• The areas of your business that it will impact
• The potential avenues to meet the requirements
• How to drive forward to meet the 14th September 2019 deadline.

 

More about Paul…

Paul is Chairman & Founder of European payments community, Vendorcom; Mentor at fintech accelerator, Level 39; and Member of the UK Payments Systems Regulator Paneland provided the secretariat for the All Party Parliamentary Group on Payment Systemsin the last session of the UK Parliament.

Paul is passionate about the payments industry and the benefits to be gained by driving innovation through collaboration. His work with Vendorcom ensures that all stakeholders in the industry are connected and have access to authoritative, independent information on strategic and innovative developments, standards, regulation and market opportunities. Paul is recognised for his broad perspective on industry matters as well as his independence, authority and pragmatism in dealing with the increasingly complex change that both merchants and solutions suppliers face.