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MELBOURNE AGENDA

Timings are given as an approximate guide and may vary on the day…

MORNING

8:30

Registration

Registration – Coffee & Tea will be served

9:15

Chair’s opening address

Ben Salt

Loss Prevention Development Manager, Bunnings

9:30

Keynote Presentation:

Online at street level

Andy Wainwright

Head of Online Loss Prevention, Next PLC

9:50

Presentation:

The green revolution: what does it mean for you and your business?

Patrick Moore

Risk and Insurance Expert, Lockton Australia

10:10

Title Sponsor Presentation:

Retail trends and shopper insights 2023

Marco Landi

Chief Revenue Officer, Sensormatic Solutions

10:30

Networking break: Coffee & Tea served

11:00

Presentation:

Loss Prevention reframed – changing the end game

Alex Macdonald

National Investigations & Security Manager, Bunnings

Julian Taylor

Commercial Manager, Loss Prevention, Bunnings

11:20

Title Sponsor Presentation:

Your customers want more. But what do they need?

Brett Small

General Manager, Ethoca

11:40

11:40-12:05

ROUND TAbles – session 1

Delegates can choose from the following discussions:

Retail trends and shopper insights 2023

Marco Landi, Chief Revenue Officer, Sensormatic Solutions

Data Protection

Tanvi Mehta Krensel, Managing Associate, Allens

Sustainability – and balancing stakeholder expectations

Karena Milios, Sustainability Manager, Elders

12:05-12:30

ROUND TAbles – session 2

Delegates can choose from the following discussions:

Tackling the chargeback surge

Trinity Ambler, Director, Account Management, APAC, Ethoca

Forever New: a case study on RFID

Josh Gatt, Group Risk Manager/RFID Lead/Logistics Management, Forever New Clothing

Better customer experience with an AI-enabled retail platform

Joe De Martino, Solutions Specialist, Dahua Technology

12:30

Lunch break

AFTERNOON

13:30

Panel Discussion:

Collaboration: the key to overcoming retail crime & aggression

A panel discussion involving Loss Prevention leaders from national retailers

Kaye Harding, Regional Director – ANZ, Auror
Andrew Sayers, National Asset Protection Lead, Coles Liquor
Andrew Wolf, Regional Loss Prevention Manager, OfficeWorks

13:50

13:50-14:15

ROUND TAbles – session 3

Delegates can choose from the following discussions:

From loss prevention to staff protection: how can technology help you do more with less?

Andrew Whan, CSE Crosscom

The growing trend of Organised Retail Crime and ways to combat it

Colin Kinlan, ORC Investigations Manager, Bunnings
Cameron Blair, National Retail Manager, MA Services Group

Technology Transformation: engaging your staff on the journey

Helen Clarke, Head of Retail, Glory Global Solutions

14:15-14:40

ROUND TAbles – session 4

Delegates can choose from the following discussions:

How to become a better risk thinker

Joe Saunders, State Manager (VIC/TAS) Risk 2 Solution Group

Facial Recognition and responsible AI

Frank Havelka, National Business Development Manager, Vix Vizion
Aaron Terry, Consultant
Jim Christis, Chief Operations Officer, Vix Vizion

A delicate dance with data: your path to low fraud and excellent CX

James Sibbick , ANZ Business Development, Ekata

14:40

Networking break: Coffee & Tea served

15:10

Presentation:

Victoria Police – a new intelligence focus on Organised Retail Theft

Timothy Beckinsale, Analyst Manager, Operational Intelligence Unit, Victoria Police

15:20

15:20-15:45

ROUND TAbles – session 5

Delegates can choose from the following discussions:

Victoria Police – a new intelligence focus on Organised Retail Theft

Timothy Beckinsale, Analyst Manager, Operational Intelligence Unit, Victoria Police

Mitigating economic, environmental and social risk in Retail

Rodney Guinto, Axis Communications

A layered approach to reducing online fraud

Victoria Burge-Thomas, National Fraud & Profit Protection Manager, Target (Australia)
Luke Dynan, General Manager, APAC Accertify

15:45

Chair’s closing message

Ben Salt

Loss Prevention Development Manager, Bunnings

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