
MELBOURNE AGENDA
Timings are given as an approximate guide and may vary on the day…
MORNING
8:30
Registration
Registration – Coffee & Tea will be served
9:15
Chair’s opening address
Ben Salt
Loss Prevention Development Manager, Bunnings
9:30
Keynote Presentation:
Online at street level
Andy Wainwright
Head of Online Loss Prevention, Next PLC
9:50
Presentation:
The green revolution: what does it mean for you and your business?
Patrick Moore
Risk and Insurance Expert, Lockton Australia
10:10
Title Sponsor Presentation:
Retail trends and shopper insights 2023
Marco Landi
Chief Revenue Officer, Sensormatic Solutions
10:30
Networking break: Coffee & Tea served
11:00
Presentation:
Loss Prevention reframed – changing the end game
Alex Macdonald
National Investigations & Security Manager, Bunnings
Julian Taylor
Commercial Manager, Loss Prevention, Bunnings
11:20
Title Sponsor Presentation:
Your customers want more. But what do they need?
Brett Small
General Manager, Ethoca
11:40
11:40-12:05
ROUND TAbles – session 1
Delegates can choose from the following discussions:
Retail trends and shopper insights 2023
Marco Landi, Chief Revenue Officer, Sensormatic Solutions
Data Protection
Tanvi Mehta Krensel, Managing Associate, Allens
Sustainability – and balancing stakeholder expectations
Karena Milios, Sustainability Manager, Elders
12:05-12:30
ROUND TAbles – session 2
Delegates can choose from the following discussions:
Tackling the chargeback surge
Trinity Ambler, Director, Account Management, APAC, Ethoca
Forever New: a case study on RFID
Josh Gatt, Group Risk Manager/RFID Lead/Logistics Management, Forever New Clothing
Better customer experience with an AI-enabled retail platform
Joe De Martino, Solutions Specialist, Dahua Technology
12:30
Lunch break
AFTERNOON
13:30
Panel Discussion:
Collaboration: the key to overcoming retail crime & aggression
A panel discussion involving Loss Prevention leaders from national retailers
Kaye Harding, Regional Director – ANZ, Auror
Andrew Sayers, National Asset Protection Lead, Coles Liquor
Andrew Wolf, Regional Loss Prevention Manager, OfficeWorks
13:50
13:50-14:15
ROUND TAbles – session 3
Delegates can choose from the following discussions:
From loss prevention to staff protection: how can technology help you do more with less?
Andrew Whan, CSE Crosscom
The growing trend of Organised Retail Crime and ways to combat it
Colin Kinlan, ORC Investigations Manager, Bunnings
Cameron Blair, National Retail Manager, MA Services Group
Technology Transformation: engaging your staff on the journey
Helen Clarke, Head of Retail, Glory Global Solutions
14:15-14:40
ROUND TAbles – session 4
Delegates can choose from the following discussions:
How to become a better risk thinker
Joe Saunders, State Manager (VIC/TAS) Risk 2 Solution Group
Facial Recognition and responsible AI
Frank Havelka, National Business Development Manager, Vix Vizion
Aaron Terry, Consultant
Jim Christis, Chief Operations Officer, Vix Vizion
A delicate dance with data: your path to low fraud and excellent CX
James Sibbick , ANZ Business Development, Ekata
14:40
Networking break: Coffee & Tea served
15:10
Presentation:
Victoria Police – a new intelligence focus on Organised Retail Theft
Timothy Beckinsale, Analyst Manager, Operational Intelligence Unit, Victoria Police
15:20
15:20-15:45
ROUND TAbles – session 5
Delegates can choose from the following discussions:
Victoria Police – a new intelligence focus on Organised Retail Theft
Timothy Beckinsale, Analyst Manager, Operational Intelligence Unit, Victoria Police
Mitigating economic, environmental and social risk in Retail
Rodney Guinto, Axis Communications
A layered approach to reducing online fraud
Victoria Burge-Thomas, National Fraud & Profit Protection Manager, Target (Australia)
Luke Dynan, General Manager, APAC Accertify
15:45
Chair’s closing message
Ben Salt
Loss Prevention Development Manager, Bunnings
Global Partner


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