
Retail Risk – London agenda
AGENDA SPONSORED BY
MAINSTAGE AGENDA
Timings are given as an approximate guide and may vary on the day…
MORNING
8:00
Registration – Heroes Breakfast Bar opens!
9:00
The Retail Risk BIG Breakfast Show
9:45
Chairs’ opening address
V Wilkes
Global Head of Security, Primark
& Ali Hannon
Diversity & Inclusion Consultant
10:00
Presentation:
The evolution of fraud – survival of the fittest
Andy Wainwright
Head of Online Loss Prevention, NEXT
10:20
Title Sponsor Presentation:
Inside Auror: how the world’s largest retail partners are combating ORC
Mark Gleeson
Regional Director UK, Auror
Ruby Arden
Director of Global Customer Success, Auror
Andrew Kouimanis
Global Vice President of Partnerships & Innovation, Auror
10:40
11:10
Presentation:
Risk Management 2023-25: how are extreme changes shaping Retail’s future?
Dr David Rubens
Executive Director, Institute of Strategic Risk Management
11:30
Title Sponsor Presentation:
Smoke and mirrors
Darren Conway
Group Managing Director, Lodge Service
Judy Atkinson
Group Sales Director, Lodge Service
11:50
Presentation:
Total Retail Loss and the strategies needed to execute it
Adam Oberdick
Lead Director, Asset Protection, CVS Health
12:10
Panel Discussion:
Demystifying information sharing for meaningful outcomes
Hannah Wadey
Chief Executive, Safer Business Network
Iona Blake
Security & Incident Manager, Boots
Joe Rutlidge
UK Guarding & External Partnership Manager, Tesco
Michael Jones
European Investigations Manager, TJX Europe
12:40
AFTERNOON
13:40
Presentation:
ShopKind: combating abuse against shopworkers
Edward Woodall
Campaign Co-ordinator, Shopkind
Paddy Lillis
General Secretary, USDAW
14:00
Presentation:
Evolution of the Profit Protection Manager – adapting to an ever changing retail environment
Steve Middleton
Global Head of Profit Protection & Risk, The Body Shop
14:20
Presentation:
The risky business of retail: what are the ‘blind spots’ in your business?
Gary Tattersall
Managing Director, Europe, Chainlane
14:40
15:10
Panel Discussion:
Facial recognition technology – protecting customers, staff and goods from criminal acts
Gareth Lewis
Loss Prevention and Security Services Manager, The Southern Co-operative
Simon Gordon
Founder, Facewatch
Nick Fisher
Chairman, Facewatch
Benjamin Rudd
Loss Prevention Manager, Frasers Group
Liam Ardern
Operations Manager, Lawrence Hunt & Co
Dave Sumner
Data Protection Officer, Facewatch
15:35
Presentation:
Extreme cash handling
Chris Cobb
CIT Consultant
15:55
Chairs’ closing message
V Wilkes
Global Head of Security, Primark
& Ali Hannon
Diversity & Inclusion Consultant
ROUNDTABLE AGENDA
MORNING
10:00
Session 1: 10:00-10:30
Leaders and the first 100 days of appointment
Dave Pardoe
Head of Profit Protection, The Works
Internal theft and fraud – what are the best legal routes to recovery?
Nermina Webster
Managing Director, Business Loss Prevention
10:40
11:10
Session 2: 11:10-11:40
Delegates can choose from the following discussions:
Can Loss Prevention programs prevent in-store violence and abuse?
Emmeline Taylor
Professor of Criminology, City, University of London
How to secure omni-channel retail
Jerry Boersma
Senior Solution Architect, Appriss Retail
11:40
Session 3: 11:40-12:10
Risk Management 2023-25: how are extreme changes shaping Retail’s future?
Dr David Rubens
Executive Director, Institute of Strategic Risk Management
Are remote audits the future of Loss Prevention?
Duncan Fielding
Director Enterprise Sales, UK, DTiQ
12:10
Session 4: 12:10-12:40
Risk Management 2023-25: how are extreme changes shaping Retail’s future? (Continued)
Dr David Rubens
Executive Director, Institute of Strategic Risk Management
Payment optimisation through SCA Exemption Management
Chris Etherington
Senior Product Manager, Payments, Marks & Spencer
Ronan Le Mestre
Client Success EMEA, Accertify
12:40
Lunch
AFTERNOON
13:40
Session 5: 13:40-14:10
Risk vs Reward: how can loss prevention use its own expertise to drive revenue and improve customer experience?
Stephen Smith
Director of Strategic Accounts, Forter
Safer Business Action Days – collaboration hurdles, successes, and the future
Patrick Holdaway
Superintendant, National Business Crime Centre, City of London Police
Darren Conway
Group Managing Director, Lodge Service
14:10
Session 6: 14:10-14:40
ShopKind: combating abuse against shopworkers
Edward Woodall
Campaign Co-ordinator, Shopkind
Is Chinese-manufactured CCTV a cybersecurity threat for retailers?
Jason Trigg
CEO, Argenbright Security Europe
14:40
15:10
Session 7: 15:10-15:40
It’s just banter – yes?
Ali Hannon
Diversity & Inclusion Consultant
Contact us
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Telephone
London: +44 (0) 207 100 3 999
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New York: +1 646 396 0450
Email: [email protected]
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