Retail Risk – London agenda

AGENDA SPONSORED BY

Timings are given as an approximate guide and may vary on the day…

Registration – Heroes Breakfast Bar opens!

The Retail Risk BIG Breakfast Show

Chairs’ opening address

V Wilkes

Global Head of Security, Primark

& Ali Hannon

Diversity & Inclusion Consultant

Presentation:

The evolution of fraud – survival of the fittest

Andy Wainwright

Head of Online Loss Prevention, NEXT

Title Sponsor Presentation:

Inside Auror: how the world’s largest retail partners are combating ORC

Mark Gleeson

Regional Director UK, Auror

Ruby Arden

Director of Global Customer Success, Auror

Andrew Kouimanis

Global Vice President of Partnerships & Innovation, Auror

Presentation:

Risk Management 2023-25: how are extreme changes shaping Retail’s future?

Dr David Rubens

Executive Director, Institute of Strategic Risk Management 

Title Sponsor Presentation:

Smoke and mirrors

Darren Conway

Group Managing Director, Lodge Service

Judy Atkinson

Group Sales Director, Lodge Service

Presentation:

Total Retail Loss and the strategies needed to execute it

Adam Oberdick

Lead Director, Asset Protection, CVS Health

Panel Discussion:

Demystifying information sharing for meaningful outcomes

Hannah Wadey

Chief Executive, Safer Business Network

Iona Blake

Security & Incident Manager, Boots

Joe Rutlidge

UK Guarding & External Partnership Manager, Tesco

Michael Jones

European Investigations Manager, TJX Europe

Presentation:

ShopKind: combating abuse against shopworkers

Edward Woodall

Campaign Co-ordinator, Shopkind

Paddy Lillis

General Secretary, USDAW

Presentation:

Evolution of the Profit Protection Manager – adapting to an ever changing retail environment

Steve Middleton

Global Head of Profit Protection & Risk, The Body Shop

Presentation:

The risky business of retail: what are the ‘blind spots’ in your business?

Gary Tattersall

Managing Director, Europe, Chainlane

Panel Discussion:

Facial recognition technology – protecting customers, staff and goods from criminal acts

Gareth Lewis

Loss Prevention and Security Services Manager, The Southern Co-operative

Simon Gordon

Founder, Facewatch

Nick Fisher

Chairman, Facewatch

Benjamin Rudd

Loss Prevention Manager, Frasers Group

Liam Ardern

Operations Manager, Lawrence Hunt & Co

Dave Sumner

Data Protection Officer, Facewatch

Presentation:

Extreme cash handling

Chris Cobb

CIT Consultant

Chairs’ closing message

V Wilkes

Global Head of Security, Primark

& Ali Hannon

Diversity & Inclusion Consultant

Session 1: 10:00-10:30

Leaders and the first 100 days of appointment

Dave Pardoe

Head of Profit Protection, The Works

Internal theft and fraud – what are the best legal routes to recovery?

Nermina Webster

Managing Director, Business Loss Prevention

Session 2: 11:10-11:40

Delegates can choose from the following discussions:

Can Loss Prevention programs prevent in-store violence and abuse?

Emmeline Taylor

Professor of Criminology, City, University of London 

How to secure omni-channel retail

Jerry Boersma

Senior Solution Architect, Appriss Retail

Session 3: 11:40-12:10

Risk Management 2023-25: how are extreme changes shaping Retail’s future?

Dr David Rubens

Executive Director, Institute of Strategic Risk Management 

Are remote audits the future of Loss Prevention?

Duncan Fielding 

Director Enterprise Sales, UK, DTiQ

Session 4: 12:10-12:40

Risk Management 2023-25: how are extreme changes shaping Retail’s future? (Continued)

Dr David Rubens

Executive Director, Institute of Strategic Risk Management 

Payment optimisation through SCA Exemption Management

Chris Etherington

Senior Product Manager, Payments, Marks & Spencer

Ronan Le Mestre

Client Success EMEA, Accertify

Session 5: 13:40-14:10

Risk vs Reward: how can loss prevention use its own expertise to drive revenue and improve customer experience?

Stephen Smith

Director of Strategic Accounts, Forter

Safer Business Action Days – collaboration hurdles, successes, and the future

Patrick Holdaway

Superintendant, National Business Crime Centre, City of London Police

Darren Conway

Group Managing Director, Lodge Service

Session 6: 14:10-14:40

ShopKind: combating abuse against shopworkers

Edward Woodall

Campaign Co-ordinator, Shopkind

Is Chinese-manufactured CCTV a cybersecurity threat for retailers?

Jason Trigg

CEO, Argenbright Security Europe

Session 7: 15:10-15:40

It’s just banter – yes?

Ali Hannon

Diversity & Inclusion Consultant