
Retail Risk – Leicester L.I.V.E agenda
Timings are given as an approximate guide and may vary on the day…
MORNING
9:15
Chair’s opening address
John Mantle
Loss Prevention Specialist
9:30
Presentation:
What could you teach the Finance Department?
Andy Moylan
Managing Director, FCIS Limited
9:50
Presentation:
What does profit protection mean, post pandemic?
Dave Pardoe
Head of LP, Card Factory
10:10
Title Sponsor Presentation:
The retail changes that are here to stay
Wayne Corbitt
Country Leader, Retail, UK & I, Sensormatic Solutions
10:30
Networking break: Coffee & Tea served
11:00
Presentation:
Demystifying the dark art of the Security Operations Centre
Iona Blake
Security & Incident Manager, Boots UK
11:20
Title Sponsor Presentation:
Fraud is changing – and so is the role of fraud and risk leadership in ecommerce
Ti Osnat
Enterprise Account Executive, Signifyd
11:40
Round tables
Session 1: 11:40-12:05
Shopper sentiment and emerging retail technologies – trends, data and insight
Andy Sumpter – Retail Consultant, Sensormatic Solutions
Exception reporting: why it’s critical in all sales channels and how it can be leveraged
John Low – Group Head of Digital Risk, Frasers Group
Theft to order
Richard Finn – Product Protection Project Manager & Jonathan Morgan – Shrink and Security Transformation Manager, Tesco
Fraud capture without friction – is it even possible?
Tristan Prince – Fraud Product Director, Experian
Session 2: 12:05-12:30
How is SCA changing the world of fraud?
Ed Whitehead – MD, Europe & Ti Osnat – Enterprise Account Executive, Signifyd
Is stock file accuracy the Holy Grail of Retail?
Peter Davies – Sales Director, Orridge
How to catch criminals using innovative and covert technology
Martin Smith – Retail and Development Director, Cennox
Using transferable skills to grow beyond Profit Protection into wider Risk and Operations
Mark Crowley – Group Head of Risk Management & Customer Experience, Theo Paphitis Group
12:30
Lunch
AFTERNOON
13:30
Presentation:
Protecting Colleagues and Customers at the John Lewis Partnership
Sarah Henderson
Partner & Security Engagement Manager, John Lewis
13:50
Presentation:
Stressed brains make bad decisions
Terry Streather
Director, Oakwood Training
14:10
Networking break: Coffee & Tea served
14:40
Round tables
Session 3: 14:40-15:10
New research reveals the truth about trolley theft: who, how much and why?
Matthew Day – Director, Gatekeeper Systems
The customer journey: how to build trust, bust fraud and boost your brand
Matt Stanton – Head of Fraud Consultancy, TransUnion (UK)
Does data protection law get in the way of your ability to protect your staff?
Superintendant Patrick Holdaway – National Business Crime Centre
15:10
Chair’s closing message
John Mantle
Loss Prevention Specialist
Global Partner

European Partner


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