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Retail Risk – Leicester L.I.V.E agenda

Timings are given as an approximate guide and may vary on the day…



Chair’s opening address

John Mantle

Loss Prevention Specialist



What could you teach the Finance Department?

Andy Moylan

Managing Director, FCIS Limited



What does profit protection mean, post pandemic?

Dave Pardoe

Head of LP, Card Factory


Title Sponsor Presentation:

The retail changes that are here to stay

Wayne Corbitt

Country Leader, Retail, UK & I, Sensormatic Solutions


Networking break: Coffee & Tea served



Demystifying the dark art of the Security Operations Centre

Iona Blake

Security & Incident Manager, Boots UK


Title Sponsor Presentation:

Fraud is changing – and so is the role of fraud and risk leadership in ecommerce

Ti Osnat

Enterprise Account Executive, Signifyd


Round tables

Session 1: 11:40-12:05

Delegates can choose from the following 4 discussions:

Shopper sentiment and emerging retail technologies – trends, data and insight

Andy Sumpter – Retail Consultant, Sensormatic Solutions

Exception reporting: why it’s critical in all sales channels and how it can be leveraged

John Low – Group Head of Digital Risk, Frasers Group

Theft to order

Richard Finn – Product Protection Project Manager & Jonathan Morgan – Shrink and Security Transformation Manager, Tesco

Fraud capture without friction – is it even possible?

Tristan Prince – Fraud Product Director, Experian

Session 2: 12:05-12:30

Delegates can choose from the following 4 discussions:

How is SCA changing the world of fraud?

Ed Whitehead – MD, Europe & Ti Osnat – Enterprise Account Executive, Signifyd

Is stock file accuracy the Holy Grail of Retail?

Peter Davies – Sales Director, Orridge

How to catch criminals using innovative and covert technology

Martin Smith – Retail and Development Director, Cennox

Using transferable skills to grow beyond Profit Protection into wider Risk and Operations

Mark Crowley – Group Head of Risk Management & Customer Experience, Theo Paphitis Group






Protecting Colleagues and Customers at the John Lewis Partnership

Sarah Henderson

Partner & Security Engagement Manager, John Lewis



Stressed brains make bad decisions

Terry Streather

Director, Oakwood Training


Networking break: Coffee & Tea served


Round tables

Session 3: 14:40-15:10

Delegates can choose from the following 3 discussions:

New research reveals the truth about trolley theft: who, how much and why?

Matthew Day – Director, Gatekeeper Systems

The customer journey: how to build trust, bust fraud and boost your brand

Matt Stanton – Head of Fraud Consultancy, TransUnion (UK)

Does data protection law get in the way of your ability to protect your staff?

Superintendant Patrick Holdaway – National Business Crime Centre


Chair’s closing message

John Mantle

Loss Prevention Specialist

Our sponsors

Stadium sponsor
Global Partner
European Partner

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