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SPEAKERS

EXCLUSIVE SPEAKERS THIS YEAR AT RETAIL RISK – STOCKHOLM
Our outstanding line up of speakers at Retail Risk – Stockholm features global leaders in retail risk and loss prevention.
Protect your customers and business from today’s threats – the latest best practice: Erik Jerker Engstrand, CEO and Founder, SAFE Shopping Centers Group
How can shopping centres be better protected? What is the nature of the terrorist threat and how can it be minimised? Erik considers the role of retailers and how they can contribute: protecting their staff, brand and profits.
The new live and interactive Global Risk Survey comes to Stockholm: Paul Bessant, founder, Retail Knowledge

Be among the first to take part – and benefit from – the Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and  publishes the results in real time at the event. The material is then compiled into a detailed report.

Panel discussion: What keeps Scandinavian Risk and LP executives awake at night? The challenges – and the solutions

Panelists for this discussion include:

Erik Jerker Engstrand, CEO and Founder at SAFE ShoppingCenters Group

 

 

Fredrik Malmström, Legal, Risk and Compliance Manager, Novamedia Sverige AB

How to connect the dots and become a business enabler as a Risk Manager: Fredrik Malmström, Legal, Risk and Compliance Manager, Novamedia Sverige AB
Making a difference to losses online – an extended interactive session: Andrew Wainwright, Fraud Risk Manager, Express Gifts

In a highly information and non-technical two-part session Andrew will share his winning strategies on managing online fraud before opening the session up to general discussion in which delegates can share their own best practice.

‘The geeks shall inherit the earth’: in the presentation part of the session Andrew will begin by looking at the challenges of online retail, the evolution of fraud and the way forward, before moving on to:

  • The defence model
  • The response plan and the creation of an angry customer
  • The IT crowd

Andrew will then invite retailers to share their own successes in making a difference to losses online.

Participants will leave with a list of simple, cheap and effective changes that they can make or suggest for their online business – plus a better understanding of best practice across a number of leading UK retailers.

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