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Stockholm speakers – more to be announced…

An introduction from our Chair: Fredrik Mӓlmstrom, Legal, Risk & Compliance Manager, Novamedia Sverige
Welcome to Retail Risk – Stockholm 2018.

It is my pleasure to introduce myself as this year’s Chair for Retail Risk – Stockholm.

More about Fredrik…

Fredrik heads up the new legal, risk and compliance department at Novamedia Sverige where he is developing and implementing the GRC concept together with a team of risk and legal managers, reporting to the board. He developed a career in Retail Risk at Reitan Sweden where he was responsible for health, security, safety, loss prevention and environmental issues in the company. He then moved to IKEA DOM and TORG where he progressed to becoming Head of the Risk and Compliance for RU and the CIS countries, before returning to Sweden to take up his current position.

Retail Risk – Global Survey: Paul Bessant, Founder, Retail Risk

Be among the first to take part – and benefit from – the Retail Risk – Global Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and publishes the results in real time at the event. The material is then compiled into a detailed report.

Retail Risk Exclusive! A global insight from adidas – emerging threats to retail and brands: Corin Dennison, Director Global Profit Protection & Investigations, adidas Group

If you are looking for patterns across a global retail network, then nobody is better placed than the man leading Profit Protection at adidas, Corin Denison.

Corin’s business constantly battles ‘bad guys’ of all creeds and nationalities around the globe. For Retail Risk – Stockholm Corin shares, frankly and openly the trends in retail opportunities and the risks that are emerging across his business, with particular reference to Europe.

What are the coming challenges retailers need to prepare for, trends such as attacks using violence or threat of violence to an employee if he does not allow a crime to take place, as well as the more sophisticated crimes. What are the factors leading to increased criminal activities around stores? What is happening in terms of insider crime?

This is a session no asset protection professional can afford to miss.

A Digital Crime Whodunnit - How to Fight On-line Fraud & Chargebacks: Skip Myers, Director of Loss Prevention/Risk Strategy, Microcenter

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In this presentation Skip reveals his ground breaking approach to investigating digital crime; one that has already received accolades from law enforcement and security professionals from around the globe.

“A digital crime scene is still a crime scene; it is human crime… online. Many times problems are left unresolved simply because the approach of an investigator needs to be realigned to the digital environment. However, once investigators understand this new approach they can use their existing skill sets, with minor tweaks, to get far, far better results than they have previously.”

In this world first, which precedes the publication of Skip’s new book, How to Investigate the [digital] Crime Scene, Skip will explain how this approach has been used to deal with CNP fraud and chargebacks with great success in his US business – Microcenter.

This presentation provides practical tools that you can take away and apply in your businesses the very next day.

Artificial Intelligence and Ecommerce Return Fraud Prevention:David Speights, Chief Data Scientist, Appriss

How do the latest techniques in machine learning and artificial intelligence improve the detection and prevention of ecommerce fraud, especially in the realm of merchandise returns and refunds? Can an automated system that learns from experience – across many retailers – identify ecommerce situations where you should change your processes?

Learn how this evolution in fraud detection and prevention will generate significantly improved results. In this masterclass, David Speights investigates the problem of online returns, using sophisticated new AI and machine learning technology. The objective of this approach is to provide an automated framework that learns from the experience of prior investigations across many retailers and channels (both ecommerce and brick-and-mortar) to summarize and quickly prevent anomalies that are 1) similar to those that were successfully stopped in the past, or 2) new patterns of fraud which retailers were previously unaware. For example:

  • Customers who are returning too much (more than they purchased) and are hard to locate in the data
  • Employees who may be involved in collusion.
  • Multiple accounts for a person where widespread devious behavior is occurring
  • Customers who are returning to store and are receiving refunds before having to give products over to store staff, then leaving and returning through a different channel.

More about David…

Dr. David Speights is the chief data scientist for Appriss. He has more than 25 years of experience developing and deploying analytical solutions for some of the world’s largest companies. Throughout his career, he has managed massive amounts of data using big data tools. He is responsible for analytical modeling and managing POS data from retailers around the globe for Appriss Retail as well as overseeing the development of analytical models for other Appriss business units. In 2017 he co-authored a book about retail analytics.

Before joining the company in 2000, David was first vice president of Mortgage Credit Risk Modeling at Washington Mutual and chief statistician at HNC Software. He consults on projects within a number of industries. Speights holds a PhD in Biostatistics from the UCLA and has several patents.

“Bringing together experts from around the world to stimulate debate, discuss best practice and reveal the results of real case studies, all those attending expressed their support with 100% of delegates rebooking for the 2018 event on the spot.”

Attending retailer
Retail Risk – Stockholm

“Bringing together experts from around the world to stimulate debate, discuss best practice and reveal the results of real case studies, all those attending expressed their support with 100% of delegates rebooking for the 2018 event on the spot.”

Attending retailer
Retail Risk – Stockholm

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