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Melbourne speakers – more to be announced…

An introduction from our Chair: Carly Richards, Director, Contract and Compliance, KPMG Australia
Welcome to Retail Risk – Melbourne 2018.

It is my pleasure to introduce myself as this year’s Chair for this year’s Retail Risk – Melbourne conference.

More about Carly…

Carly joined KPMG Australia in the Risk Consultancy team about 3 months ago after spending 22 years in an Operational Retail role. She has led teams in the retail loss prevention space for 17 years. Working for Omni-channel retails (Argos and Target Australia) has meant that fraud has been at the heart of her focus. Working for Target enabled Carly to bring the learnings from the UK into the Australian market place.

Carly is always looking for innovative and analytical solutions and the application of a slightly ‘different approach’! KPMG allows her to use insight through thought leadership and best practice with the opportunity to see and test what is globally considered best in class to provide solutions to clients.

Retail Risk – Global Survey: Paul Bessant, Founder, Retail Risk

Be among the first to take part – and benefit from – the Retail Risk – Global Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and publishes the results in real time at the event. The material is then compiled into a detailed report.

‘Being the best we can be’: how Amazon invests in LP team development: Jo Day, Security and Loss Prevention Manager, Amazon UK

Jo is a subject matter expert for on-boarding, training and developing the Loss Prevention team at Amazon’s Doncaster site in the UK.  “Investment in our team’s skill set is an investment in the company”. In this presentation Jo demonstrates how engaging with teams and supporting their career road map increases productivity, quality of work and also job satisfaction. She also reveals how Amazon uses outside resources to provide awareness and develop the best. “Being an employer that demonstrates a commitment to staff development makes the organisation more attractive when it comes to recruiting top talent”.

More about Jo…

Cluster Loss Prevention Manager at Amazon for the last three years – responsible for the Doncaster sites, Jo is a subject matter expert for on-boarding, training and developing the Loss Prevention team. She has 20 years’ Loss Prevention experience with wide ranging responsibilities across numerous high street retailers including Arcadia Group and River Island.

Finding the lines – Identifying and managing stakeholder friction points: Douglas Pobjoy, Senior Retail Risk Manager, Forever New Clothing

Retail is a team sport and interdepartmental collaboration is essential for success. In this session, Doug will share his approach to categorising stakeholders, identifying potential friction points and putting strategies in place to navigate them. This simple-to-use method aims to optimise your working relationships so you can achieve your best… together.

More about Doug…

Doug Pobjoy is a seasoned Australian retailer with over 15 years industry experience. With a proclivity for greenfield opportunities, Doug has successfully established newly created regional, national and international roles with well-known retailers such as Brazin Limited (now BBRC), Cue Clothing Co, Michael Hill Jewellers and Forever New Clothing.

Doug’s unique approach and well-articulated methodology is shaped by his diverse range of experience, valued mentors and formal qualifications in retail operations, marketing and outdoor recreation. Doug is a highly regarded professional and avid retail futurist. In recent years, Doug has focussed his career on emerging retail technology, process improvement and leveraging data.

Doug is an advocate for networking, mentoring and retailing in QLD.

CASE STUDY: Collaborating to cut business crime – an interview with Dan Hardy, Managing Director, the UK’s National Business Crime Solution

The National Business Crime Solution (NBCS) is a not for profit initiative in the UK. It enables the effective sharing of appropriate date between the police, crime reduction agencies and the business community to reduce crime and risks for all. Carly Richards interviews NBCS Managing Director Dan Hardy

More about Dan…

The National Business Crime Solution (NBCS) is a not for profit initiative in the UK. It enables the effective sharing of appropriate date between the police, crime reduction agencies and the business community to reduce crime and risks for all.

"I wanted to say thank you for your commitment and dedication to Retail Risk. I enjoyed the conference and will certainly attend the Sydney one and spread the word."

Delegate
Retail Risk – Melbourne

"The conference was great because it was free, this allows access to all levels of Loss Prevention (Retail) professionals which will only benefit the industry in the long run."

Delegate
Retail Risk – Melbourne

"The conference was sharp in its delivery and not padded out, which I enjoy, and not heavily influenced by sponsors and their own presentations. Roundtable was good, with the only issue being that it overlayed another speaker, but that's expected being that its a one-dayer. Enjoyed and will return next year."

Delegate
Retail Risk – Melbourne

"I wanted to say thank you for your commitment and dedication to Retail Risk. I enjoyed the conference and will certainly attend the Sydney one and spread the word."

Delegate
Retail Risk – Melbourne

"The conference was great because it was free, this allows access to all levels of Loss Prevention (Retail) professionals which will only benefit the industry in the long run."

Delegate
Retail Risk – Melbourne

"The conference was sharp in its delivery and not padded out, which I enjoy, and not heavily influenced by sponsors and their own presentations. Roundtable was good, with the only issue being that it overlayed another speaker, but that's expected being that its a one-dayer. Enjoyed and will return next year."

Delegate
Retail Risk – Melbourne

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