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Our outstanding line up of speakers at Retail Risk – Dublin features global leaders in retail risk and loss prevention.

The challenges of delivering security in a dynamic branded environment: Corin Dennison, Director Legal & Compliance (Global Investigations), adidas Group

There’s a delicate balance to be struck, ensuring security and protecting the brand, Corin believes. His insight and experience of tackling crime and protecting business for a brand that has successfully rolled out over 230 new stores in the last 12 months is immensely valuable to any retailer, especially those operating in a fast changing environment. In his presentation he focuses on:

  • Stakeholder engagement and collaboration
  • Innovation and alignment to your brand
  • Added value and ROI

More about Corin…

With over 24 yrs experience within the law enforcement / security arena, Corin served for 19 yrs within the UK Police Service as a Detective, specializing in all areas of major crime including Counter Terrorism, with secondments to the National Football Intelligence Unit and the Foreign Office training Iraqi Police Personnel in the Middle East. Corin held the position of Global Corporate Investigations Manager for Burberry Ltd moving to adidas Group in 2013 taking up the position of Senior Manager Global Investigations. Corin has responsibility for all aspects of investigation management within the adidas Group, overseeing a retail estate of 2800 stores and corporate locations and supporting the Compliance Framework within the Group. Corin regularly presents as a subject matter expert on corporate security and holds the CPP qualification from ASIS International.

How data has become the single biggest risk to large retailers: Tony Sales, former criminal mastermind

Data is the raw material from which businesses build their offerings. Now Tony Sales, the man formerly known as “Britain’s Greatest Fraudster,” explains how eTheft is going to destroy some of the very businesses it helped to create.

If an armed robber walked into your business and demanded that you “hand over the cash,” you can readily appreciate the motive. However, these days a villain is more likely to hold a gun to your head and give you a USB stick to put into your computer. In a bank raid the robbers would probably leave the cash. The eTheft offers a far bigger payoff and for less hassle…

Cash is easy to trace, bulky to move, and inevitably raises questions when used in large amounts. Data, on the other hand, can be traded internationally at the touch of a button, converted into untraceable digital currency and spent anywhere in the world. But the loss of the data is only the start of a nightmare scenario too easily imagined by many businesses following an eTheft…

New international legislation enshrines every person’s inalienable right to a digital identity. Companies suffering a data breach can expect fines by the Courts of up to 4% of company turnover. And the owners of those identities will also be able to claim damages for infringement of their intellectual property rights. Large, class actions are inevitable. And even that is not the end of it.

Worst of all will be the brand-crippling adverse publicity, that goes on for months or even years, around how the loss occurred, the claims being filed, the hearings and the damages being awarded. It is easy to see why data, whilst vital to a modern business is also potentially a greater liability than any other threat you care to name.

Tony Sales is widely considered to be one of the finest criminal masterminds in the world. As an active criminal, he ran a gang of fifty villains and allegedly stole over €30,000,000 from financial institutions. He was nicknamed “Britain’s Greatest Fraudster” by the Press. He is a global expert on eTheft.

The methods he uses are not theoretical. Working with large businesses he actually “steals” their data and then shows them how to stop it happening again. Over two years ago he coined the phrase “data is the new cash” warning business of the crisis that was in their midst. A crisis that is looming ever larger on the horizon…

“Businesses are walking about with their eyes closed. Typically, just the personnel data in the HR department of any large organisation is worth about €1,000,000 on the dark web, never mind the customer data! Anyone with access can sell it without ever downloading it or removing it from the office. If risk managers understood that they would take much better care of it! And with the new fines and law suits that business will get if they suffer a data breach, you’re going to see brands being destroyed, it is inevitable.”

In his ground-breaking presentation Tony Sales explains how he selects eTheft targets, shares real footage of him breaching the data and physical security of some of the most sensitive businesses imaginable and demonstrates what data he routinely manages to get. He then shows how a criminal monetarises the data.

Tony will share his insights into what businesses should do to protect their data from eTheft, their businesses from legal actions in the courts and their brands from losing the trust of their customers.

If your business stores data – and what modern business does not – this is an utterly, utterly unmissable presentation given by a uniquely qualified person.

More about Tony…

Once dubbed ‘Britain’s Greatest Fraudster’ by the UK media, Tony Sales is now a reformed character using insider knowledge to help UK retailers fight back against targeted retail fraud attacks. He specialises in ID Fraud, Credit card Fraud, Bank Fraud and Internet Fraud.

Once dubbed ‘Britain’s Greatest Fraudster’ by the UK media, Tony Sales is now a reformed character using insider knowledge to help UK retailers fight back against targeted retail fraud attacks. He specialises in ID Fraud, Credit card Fraud, Bank Fraud and Internet Fraud.

“As a fraudster I was always able to think outside the box. Making the most of my specialist fraud expertise, now I have made a career working alongside retailers to combat retail fraud.” Offering unique insights into the workings of the criminal mind, Tony Sales works with government, banking, insurance and retail internationally to tackle the threat of Organised Retail Crime.

Stock control and deciphering the MATRIX: Eoin O’Neill, Business Development Manager, Ireland, OCS Group

With transport, people, activities and resources involved in moving a product from supplier to customer, how deeply do retailers analyse every aspect of data around complete stock control?”, Eoin asks.We are surrounded by numbers every day and in every part of our day to day lives but numbers and data are the ‘Source Code’ to unlocking all the answers to the Inventory ‘Matrix’. Knowing what to look for and how to decipher the raw data of supply chain audits, stock takes and other stock management processes could mean the difference between profitability or a loss”.

Having a real stock control strategy of counting and measuring stock levels at every part of the chain is imperative to the survival of any retail business.Over the past few years, retailers have rushed to build huge customer-facing omnichannel infrastructures. While leading retailers have succeeded in achieving customer-centric operational goals, these successes have come without addressing the underlying issues of a genuine complete stock management strategy. As a result, it’s a rare retailer who has fully realised omni channel promised improvements to inventory turn and efficiency.

With advances in analysing every part of the inventory chain from technological (RFID and advances in Cloud based software), to technique in counting stock and measuring stock levels (through advanced best practice methods) we have the potential for seamless stock management with accurate data and ‘Real’ stock control. Or as Eoin puts it: “We have the ability to decipher the Matrix.”

The new live and interactive Global Risk Survey comes to Dublin: Paul Bessant, founder, Retail Knowledge

Be among the first to take part – and benefit from – the Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and  publishes the results in real time at the event. The material is then compiled into a detailed report.

Creating the intelligent High Street: Andy Martin, Business Development Manager, Axis Communications

Customers are changing quickly, and retailers need to adjust their customer experience model to serve new customers with new expectations. This new breed of customers includes the all-important millennial generation, 20 million customers who have been raised online, have had smartphones since childhood, and have low tolerance for obsolete processes getting in the way of their shopping pleasure.  How will this change the risk profile of retailing and can Loss Prevention Professionals meet these challenges.  Andy Martin will discuss some of the global trends using video analytics to measure and improve the real time shopping experience, and to provide improved loss prevention.

More about Andy…

Andy joined Axis having spent 25 years in retail with a variety of major brands including DSGi, HMV, Fopp and Morrisons. He also owned and ran his own business in the retail sector and this experience of managing retailer expectations has proved valuable.

Having worked in security, loss prevention, operations and logistics roles, Andy brings a broad range of experience and provides Axis with a real insight into the retail segment and the challenges and solution requirements.

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