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Dallas speakers

An introduction from our Chair: Christopher McDonald, Vice President of Loss Prevention, Compass Group, NAD
Welcome to Retail Risk – Dallas 2018.

It is my pleasure to introduce myself as this year’s Chair for Retail Risk – Dallas.

More about Christopher…

Christopher McDonald is the Senior Vice President of Loss Prevention for Compass Group, NAD. Compass Group is the world leader in commercial food and hospitality services. With over 10,000 accounts and $24B in annual sales McDonald oversees multiple aspects of all loss prevention efforts within the company. Previous to Compass, McDonald oversaw loss prevention efforts at companies such as Dollar General, Toys R’ Us, and Babies R’ Us, as well as being a part of LP teams at Office Depot and Hartmarx Retail group. With over 20 years in the industry, he serves on the Editorial Board for Loss Prevention Magazine, as well as holding a seat on the board of the International Association of Interviewers (IAI). He is a published author and has numerous other industry affiliations all focused on driving education and professional standards within the loss prevention industry. McDonald is a graduate of the University of Georgia and resides in Atlanta, Georgia.

Retail Risk – Global Survey: Paul Bessant, Founder, Retail Risk

Be among the first to take part – and benefit from – the Retail Risk – Global Survey. Since 2011 Retail Knowledge’s surveys of retailers primarily in the US, UK and Australia have become an indispensable tool for the industry to benchmark operations and find practical ways to beat fraudsters. Now the survey is going global, real time and widening its remit to cover the risk arena – to produce the most timely, accurate and relevant material ever available on all aspects of retail risk.

Using latest polling technology, the survey canvasses information from delegates at the conference and publishes the results in real time at the event. The material is then compiled into a detailed report.

A Digital Crime Whodunnit - How to Fight On-line Fraud & Chargebacks: Skip Myers, Director of Loss Prevention/Risk Strategy, Microcenter

skip_myers2_300pxIn this presentation Skip reveals his ground breaking approach to investigating digital crime; one that has already received accolades from law enforcement and security professionals from around the globe.

“A digital crime scene is still a crime scene; it is human crime… online. Many times problems are left unresolved simply because the approach of an investigator needs to be realigned to the digital environment. However, once investigators understand this new approach they can use their existing skill sets, with minor tweaks, to get far, far better results than they have previously.”

In this world first, which precedes the publication of Skip’s new book, How to Investigate the [digital] Crime Scene, Skip will explain how this approach has been used to deal with CNP fraud and chargebacks with great success in his US business – Microcenter.

This presentation provides practical tools that you can take away and apply in your businesses the very next day.

CCTV in the Retail World; what does tomorrow look like from the camera lens? An executive panel discussion

As we all know, technology continues to travel at warp speed and CCTV systems – once an external theft and general liability deterrent- have morphed into a whole new spectrum of networked platforms with analytics and the need for dedicated experts. In this session we will have an open dialogue with a panel of industry experts to candidly talk about what is ‘hot’ in the world of CCTV today and also what we as end users should be looking at for tomorrow. We’ll also tackle a few tips and tricks to help you communicate better with your IT partners who are most certainly a valuable partner to have onboard with you as you continue the migration of CCTV from a standalone technology to an integrated solution for your organization and many business partners.

"It just gets better and better!! Totally professional, informative and great for networking."

Attending retailer
Retail Risk – Leicester

"Yesterday was also faultless. I invited two of my colleagues to attend yesterday and they have thoroughly enjoyed it and found it very useful. I also met two suppliers yesterday which I think their product might work for us. I will discuss this with our Directors."

Attending retailer
Retail Risk – London

"Well worth the trip. I felt that it was one of the best seminars that we have attended. The presenters were all knowledgeable on their topics and held the groups attention. All topics had some relevance to my area which was also helpful. Lastly, I thought the live interview at the end was great and having the ability to ask questions was very helpful. This was better than some paid seminars that I have attended. I also thought that the vendors were informative and were able to show how their products could support our business model."

Attending retailer
Retail Risk – New York

"It just gets better and better!! Totally professional, informative and great for networking."

Attending retailer
Retail Risk – Leicester

"Yesterday was also faultless. I invited two of my colleagues to attend yesterday and they have thoroughly enjoyed it and found it very useful. I also met two suppliers yesterday which I think their product might work for us. I will discuss this with our Directors."

Attending retailer
Retail Risk – London

"Well worth the trip. I felt that it was one of the best seminars that we have attended. The presenters were all knowledgeable on their topics and held the groups attention. All topics had some relevance to my area which was also helpful. Lastly, I thought the live interview at the end was great and having the ability to ask questions was very helpful. This was better than some paid seminars that I have attended. I also thought that the vendors were informative and were able to show how their products could support our business model."

Attending retailer
Retail Risk – New York

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